Jenny Smith
Nottingham,Nottinghamshire
Summary
Dedicated professional with a strong foundation in clear communication, both verbal and written, and a proven ability to maintain confidentiality protocols. Demonstrates resilience in stressful situations and excels in multitasking efficiency, ensuring accurate record keeping. Skilled in providing Special Educational Needs and Disabilities (SEND) assistance with patience, empathy, and compassion. A strong team player with excellent attention to detail, committed to taking initiative and enhancing team performance.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
Work history
Teaching assistant
DDAT
Ilkeston, Derbyshire
2021.01 - Current
- Supported students' educational, emotional, and social development needs individually and collectively
- Assisted in crafting lesson plans, documenting progress, and overseeing lesson preparations
- Adapted learning approaches to meet student needs while recognising difficulties and implementing solutions
- Communicated effectively with parents and professionals to document student progress
- Promoted and safeguarded students' welfare with utmost responsibility
- Participated in training sessions including GDPR, Safeguarding, and First Aid
- Collaborated within a team while also exercising initiative independently
- Worked with students with special educational needs, tailoring communication to address vulnerabilities.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Managed administrative tasks, aiding smooth running of the class.
- Contributed to department and faculty meetings to continuously assess and improve internal practices.
Bar server/Waitress
Hogg's Head Hotel
Nottingham, Nottinghamshire
2017.05 - 2021.01
- Ensured excellent customer service by serving food and drinks efficiently
- Managed inventory and supplies effectively to prevent shortages.
- Processed orders and payments with precision.
- Maintained professionalism and positivity in all interactions.
- Improved efficiency through effective communication with team members.
- Dealt with customer complaints effectively to maintain positive reputation.
- Enhanced customer satisfaction by providing exceptional service.
- Supported colleagues during busy periods to ensure smooth operations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Carried out cash handling duties, ensuring accurate transactions.
Dental nurse
Market Street Dental Care
Nottingham, Nottinghamshire
2008.08 - 2015.06
- Prepared instruments and materials for dentist, maintaining a sterile surgical environment for patient comfort
- Carried out varied chairside support procedures while keeping patients calm and comfortable.
- Consistently upheld patient confidentiality and practice standards throughout operations
- Guided patients through treatment preparations with reassurance and clear pre- and post-operative instructions
- Utilised appropriate terminology to communicate effectively with patients and the dental team
- Monitored patients closely, particularly those requiring additional support due to disabilities
- Demonstrated meticulous attention to detail in all aspects of work performed
- Maintained proficiency with various dental equipment and data entry systems
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety
Dental nurse
Kimberley Family Dental Care
Kimberley, Nottinghamshire
2004.02 - 2008.08
- Prepared instruments and materials for dentist, maintaining a sterile surgical environment for patient comfort
- Carried out varied chairside support procedures while keeping patients calm and comfortable.
- Consistently upheld patient confidentiality and practice standards throughout operations
- Guided patients through treatment preparations with reassurance and clear pre- and post-operative instructions
- Utilised appropriate terminology to communicate effectively with patients and the dental team
- Monitored patients closely, particularly those requiring additional support due to disabilities
- Demonstrated meticulous attention to detail in all aspects of work performed
- Maintained proficiency with various dental equipment and data entry systems
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety
Bar server/Waitress
Broad Oak
Strelley, Nottinghamshire
2000.09 - 2004.02
- Ensured excellent customer service by serving food and drinks efficiently
- Managed inventory and supplies effectively to prevent shortages.
- Processed orders and payments with precision.
- Maintained professionalism and positivity in all interactions.
- Improved efficiency through effective communication with team members.
- Dealt with customer complaints effectively to maintain positive reputation.
- Enhanced customer satisfaction by providing exceptional service.
- Supported colleagues during busy periods to ensure smooth operations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Carried out cash handling duties, ensuring accurate transactions.
Education
Diploma of Higher Education - Education
Alfreton Adult Education Centre
Alfreton, Derbyshire 2015.09 - 2018.06
Certificate of Higher Education - Dental
Peoples College
Nottingham 2004.09 - 2006.05
GCSEs - English, Maths, Science, French, Geography, Food Technology, Sociology, Health & Social Care
Kimberley School
Nottingham 1993.09 - 1998.06
Skills
- Clear communication both verbal and written
- Patience, empathy and compassion
- Initiative taking
- Special Educational Needs and Disabilities (SEND) assistance
- Confidentiality protocols
- Resilience in stressful and pressured situations
- Multitasking efficiency
- Record keeping accuracy
- Strong team player
- Excellent attention to detail
Affiliations
- Walking in the countyside
- Camping
- Reading
- Having fun with my children
References
References available upon request.
Timeline
Teaching assistant
DDAT
2021.01 - Current
Bar server/Waitress
Hogg's Head Hotel
2017.05 - 2021.01
Diploma of Higher Education - Education
Alfreton Adult Education Centre
2015.09 - 2018.06
Dental nurse
Market Street Dental Care
2008.08 - 2015.06
Certificate of Higher Education - Dental
Peoples College
2004.09 - 2006.05
Dental nurse
Kimberley Family Dental Care
2004.02 - 2008.08
Bar server/Waitress
Broad Oak
2000.09 - 2004.02
GCSEs - English, Maths, Science, French, Geography, Food Technology, Sociology, Health & Social Care
Kimberley School
1993.09 - 1998.06