Drashti Shah
SOUTHEND ON SEA,Essex
Summary
A dedicated professional with extensive expertise in teaching techniques, behaviour management, and safeguarding regulations compliance. Skilled in administration, student supervision, and tutoring, with a strong focus on detail orientation and clear communication. Multilingual in English, Hindi, and Gujarati, demonstrating excellent oral and written communication abilities alongside ICT proficiency. Adept at leadership, negotiation, and team collaboration while maintaining a personable and caring approach. Committed to fostering positive relationships and delivering exceptional support to students and colleagues alike.
Hardworking and proactive individual, dedicated to providing exceptional learning experiences for students. Experienced in performing class administrative activities accurately and preparing engaging learning materials and lesson plans. Friendly and open communicator with excellent time management skills.
Overview
10
10
years of professional experience
Work history
Teaching assistant
Kumon Maths & English
SOUTHEND ON SEA, Essex
2026.03 - 2026.06
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Improved student engagement by utilising interactive learning techniques.
- Collaborated with teaching staff in organising school events, fostering community spirit.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Provided feedback on pupil's work, identifying areas for improvement.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
Sales Associate
TJX Europe (TK MAXX)
Southend-On-Sea, Essex
2019.07 - 2025.10
- Working on store floor performing various retailing functions; providing excellent customer service and thorough product advice; meeting and greeting as well as assisting customers with their purchase on the store floor and at the cashier station; monitoring, maintaining and organizing stock orders.
- Advised customers on product selection based on their needs.
- Assisted in visual merchandising, improving shop floor appeal.
- Lead the training of new staff members to improve team efficiency.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Updated product labelling and pricing to reflect discounts and offers.
Store Assistant
PAPA JOHN’S PIZZA
Southend-On-Sea
2019.05 - 2019.10
- Taking customer orders in the store and over the phone; dealing with customer queries and complaints; providing information to customers including allergy queries and food product information in store; computing and recording transactions at POS terminal; cash handling and issuing receipts, replacing orders and maintaining the cleanliness of workstations.
Flight Attendant
Indigo Airlines
Gurgaon, India
2016.05 - 2018.12
- Guiding and assisting passengers to their seats; providing health and safety checks before and during flights; greeting and communicating with passengers; preparing and serving drinks and food to passengers; providing continuous customer care on flight; monitoring; managing and securing the cabin; assisting passengers during emergency situations and delays; reporting any flight incidents to superiors.
Education
Diploma - Aviation/Hospitality and Tourism
Panache Academy
State of Gujarat, India 2017.01 -
The Higher Secondary Certificate - undefined
State of Gujarat, India 2014.01 -
Secondary School Certificate - undefined
State of Gujarat, India 2012.01 -
NVQ Level 2 - CHILD SAFEGUARDING
A WALLANCE T/A KUMON SOUTHEND STUDY CENTRE
UNITED KINGDOM /2026 - /2026
NVQ Level 1 - CHILD SAFEGUARDING
A WALLANCE T/A KUMON SOUTHEND STUDY CENTRE
UNITED KINGDOM /2026 - /2026
Certificate of Higher Education - FINANCE
LONDON INSTITUTE OF BANKING AND FINANCE
UNITED KINGDOM /2026 - /2026
Skills
- Detail Orientated
- Friendly
- Attentive to information and requests
- Active Listener
- People focused
- ICT skills (MS Office, Social media, Internet Search)
- Caring and poise
- Good oral and written communication
- Very polite when speaking to customers
- Multilingual (English, Hindi, Gujarati)
- Confident
- Excellent Time-keeping
- Leadership skills
- Negotiation
- Product and customer knowledge
- Presentable
- Patient and understanding
- Personable
- Flexible
- Team player
- Administration skills
- Physical restraint training
- Phonics expertise
- Safeguarding regulations compliance
- Safeguarding policy knowledge
- Teaching techniques
- Behaviour management
- Tutoring
- Clear communication
- Student supervision
- Behaviour monitoring
REFERENCE
Available Upon Request.
INTERESTS
Drashti loves cooking while hosting friends and family. She also enjoys going for walks during her spare time.
Timeline
Teaching assistant
Kumon Maths & English
2026.03 - 2026.06
Sales Associate
TJX Europe (TK MAXX)
2019.07 - 2025.10
Store Assistant
PAPA JOHN’S PIZZA
2019.05 - 2019.10
Diploma - Aviation/Hospitality and Tourism
Panache Academy
2017.01 -
Flight Attendant
Indigo Airlines
2016.05 - 2018.12
The Higher Secondary Certificate - undefined
2014.01 -
Secondary School Certificate - undefined
2012.01 -
Certificate of Higher Education - FINANCE
LONDON INSTITUTE OF BANKING AND FINANCE
/2026 - /2026
NVQ Level 1 - CHILD SAFEGUARDING
A WALLANCE T/A KUMON SOUTHEND STUDY CENTRE
/2026 - /2026
NVQ Level 2 - CHILD SAFEGUARDING
A WALLANCE T/A KUMON SOUTHEND STUDY CENTRE
/2026 - /2026