Jennifer Grieve
Mansfield,Nottinghamshire
Summary
Detail-oriented professional with expertise in Microsoft Office Suite, documentation writing, and customer relationship management. Skilled in database development, diary management, and information security, ensuring efficient operations and secure handling of sensitive data. Adept at streamlining processes and fostering strong client relationships to support organisational goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Care assistant
Lidder Care
Mansfield, Nottinghamshire
04.2026 - Current
- Built positive relationships with residents, families, and staff in dementia care home.
- Assisted with personal care while ensuring dignity and promoting independence.
- Provided responsive physical and emotional support using a person-centred approach.
- Supported residents with nutritional diets and encouraged fluid intake.
- Maintained accurate care records to ensure reliable information is available.
- Recognised areas of concern and reported appropriately.
Business Support / Social Work Support Officer
Nottinghamshire County Council
Ollerton, Nottinghamshire
08.2023 - 04.2026
- I worked closely with a team of social workers to keep them up to date on alerts and followed up with information gathering and sharing, including following up on requests from the team.
- Booked and organised meetings including sharing information to participants, keeping in line with the agenda, and minuting.
- Received calls from a variety of professionals and members of the public, ensuring that these calls were clearly case noted with the appropriate worker alerted.
- Ordering one off supplies for families as authorised by the team manager and reconciling all spends.
- Updating distribution groups and team groups to reflect staffing changes.
- Keeping all known changes up to date and within GDPR regulations on company databases and software.
Administrator
Magnus Academy
Newark, Nottinghamshire
01.2023 - 07.2023
- The first point of contact for all visitors to the school and provided a welcoming personal but knowledgeable response to their enquires or concerns.
- Answered and/or redirect phone calls and emails in a professional and appropriate manor.
- Logged pupil lateness and checked permission slips to allow pupils to exit school once a responsible adult had came to collect them for prearranged appointments.
Education
Certificate of Higher Education - Children's and young people's services
University of Derby
Derby 09.2014 - 11.2016
NVQ Level 3 - Specialist support for teaching and learning
West Nottinghamshire College
Mansfield 09.2013 - 05.2014
GCSEs - English
West Nottinghamshire College
Mansfield 09.2013 - 06.2014
GCSEs - Maths
West Nottinghamshire College
Mansfield 09.2013 - 06.2014
Skills
- Microsoft Office Suite mastery
- Documentation writing
- Customer relationship management
- Database development
- Time management
- Clear, concise communications
Affiliations
- I enjoy walking and being out in nature; my greatest walking accomplishment was in Sept 2025 where I walked 80 miles of the Great Glen Way over the course of 5 days, wild camping along route.
- I have always had a great love of literature and read a wide range of genre from classical to modern psychology. My favourite classical literacy includes Dostoyevsky's Crime and Punishment and works by Thomas Hardy, the Bronte sisters and Dickens as I feel these provide a window on social structures of the past and highlight the patterns of human behaviour that still influence the modern culture we live in.
References
References available upon request.
Timeline
Care assistant
Lidder Care
04.2026 - Current
Business Support / Social Work Support Officer
Nottinghamshire County Council
08.2023 - 04.2026
Administrator
Magnus Academy
01.2023 - 07.2023
Certificate of Higher Education - Children's and young people's services
University of Derby
09.2014 - 11.2016
NVQ Level 3 - Specialist support for teaching and learning
West Nottinghamshire College
09.2013 - 05.2014
GCSEs - English
West Nottinghamshire College
09.2013 - 06.2014
GCSEs - Maths
West Nottinghamshire College
09.2013 - 06.2014