Jennifer Cowie
Worthing,West Sussex
Summary
Reliable and proactive individual with keen eye for organization and problem-solving. Demonstrates strong communication and multitasking abilities, honed through diverse roles in creative, retail and food production. Committed to driving operational efficiency and providing invaluable support.
Overview
17
17
years of professional experience
Work history
Technical administrator
Piglets Pantry
Worthing, West Sussex
2023.01 - Current
- Uploaded data to client portals to ensure compliance with Natasha's law.
- Utilised Nutritics programme for accurate ingredient data entry.
- Applied knowledge of allergens and E numbers to enhance product safety.
- Created rice paper topper designs using Adobe Illustrator.
- Printed and cut rice paper toppers with Intec Colour Cut machines.
- Performed maintenance and repairs on Intec Colour Cut machines.
- Recorded traceability to maintain product integrity.
- Oversaw stock rotation, labelling, and shelf life checks for quality assurance.
Team Manager
Lawrence Arts Supplies
Hove, West Sussex
2020.03 - 2023.01
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Employed outstanding communication and conflict-resolution abilities to deftly resolve customer complaints.
- Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Created attractive visual merchandising and shop window displays.
- Oversaw training and mentoring of new team members, promoting productivity and quality service.
- Offered advice on product selection for enhanced levels of support and service.
Assistant Manager
Quiz Clothing
Worth, West Sussex
2019.11 - 2020.03
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
Visual Assistant
Debenhams
Crawley, West Sussex
2015.09 - 2019.11
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Promoted seasonal products and trends to manage efficient movement of stock.
- Liaised with store owners and managers to ensure correct set up of visual merchandising campaigns.
- Reviewed drawings, mock-ups and mood boards, verifying element alignment with creative vision.
Visual Stylist
Marks & Spencer
London
2015.03 - 2015.09
- Supervised team of up to 10 merchandising employees and monitored adherence to company standards.
- Liaised with store owners and managers to ensure correct set up of visual merchandising campaigns.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall shop appearance by applying careful consideration to product and display locations.
Freelance Art Department
Various
2009.06 - 2015.03
- Various roles as set dresser, stylist, art director, set/prop building and fit up crew, for theatre, TV, film and events. Notable companies include Nickelodeon, QVC, Clockwork Scenery, Partridge Events and Redwood Publishing.
Education
Bachelor of Arts - Drama and Theatre Arts
Goldsmiths College, University of London
London, ENGBTEC - Theatre
BRIT School for Performing Arts and Technology
Croydon, CRYSkills
- Retail merchandising expertise
- Self-motivated
- Keen problem solver
- Astute attention to detail
- Food safety level 2 qualification
- Computer literate: job-specific software
Timeline
Technical administrator
Piglets Pantry
2023.01 - Current
Team Manager
Lawrence Arts Supplies
2020.03 - 2023.01
Assistant Manager
Quiz Clothing
2019.11 - 2020.03
Visual Assistant
Debenhams
2015.09 - 2019.11
Visual Stylist
Marks & Spencer
2015.03 - 2015.09
Freelance Art Department
Various
2009.06 - 2015.03
BTEC - Theatre
BRIT School for Performing Arts and Technology
Bachelor of Arts - Drama and Theatre Arts
Goldsmiths College, University of London