Jenna Corlett
Rhos on Sea,Conwy
Summary
Committed waitress with years of experience working in high-pressure environments, delivering excellent customer service by going the extra mile to exceed expectations, creating unique and memorable guest experiences.
Over the course of my university education, I have attended the Legal Clinic which is run by my university, during this time i have developed core skills to help me in my career in law. I have prepared, interviewed and completed an advice letter for a clinic, in which i am continuing this work in my third year.
Overview
7
7
years of professional experience
Work History
Waitress
The Cayley Arms
Rhos on Sea, Conwy
05.2024 - Current
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Bartender
The Plough Inn
Old Colwyn, Conwy
07.2023 - 04.2024
- Collected, washed and put away glassware between guests.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- At the end of each shift, I collated the Z reports for the day and handled the money for the company
- I maintained a mangeress role whilst my supervisor was away
Bar staff member
The Toad
Rhos on Sea, Colwyn Bay
06.2022 - 09.2022
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service
- Greeted and seated guests to establish prompt, high quality service
- Facilitated smooth operations by keeping the bar area well-stocked throughout each shift
Bar staff member
Wetherspoons
Llandudno, Conwy
09.2021 - 06.2022
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Welcomed guests with friendly conversation and fun atmosphere.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Completed end-of-day cleanup to reset bar for next day.
Retail assistant
Primark
Llandudno, Conwy
01.2018 - 09.2021
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers in locating specific items to boost satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Waitress and Dishwasher
The Beach Cafe and Bar
Penrhyn Bay, Llandudno
07.2017 - 01.2018
- Pot wash required to help in a bsuy kitchen, general washing up duties required for a busy cafe and helping chefs with a cleaning schedule for the kitchen
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
Masters of Art - Law
Liverpool John Moores University
Liverpool 09.2022 -
GCSEs -
Ysgol Bryn Elian
Old Colwyn, Conwy 09.2014 - 06.2019
A-Levels - Mathematics, Welsh Baccalaureate, Geography and Biology
Ysgol Bryn Elian
Old Colwyn, Conwy 09.2019 - 06.2021
Skills
- Communication
- Teamwork
- Problem Solving
- Resilience
- Cash handling
- Customer Service
- Reporting and documentation
Timeline
Waitress
The Cayley Arms
05.2024 - Current
Bartender
The Plough Inn
07.2023 - 04.2024
Masters of Art - Law
Liverpool John Moores University
09.2022 -
Bar staff member
The Toad
06.2022 - 09.2022
Bar staff member
Wetherspoons
09.2021 - 06.2022
A-Levels - Mathematics, Welsh Baccalaureate, Geography and Biology
Ysgol Bryn Elian
09.2019 - 06.2021
Retail assistant
Primark
01.2018 - 09.2021
Waitress and Dishwasher
The Beach Cafe and Bar
07.2017 - 01.2018
GCSEs -
Ysgol Bryn Elian
09.2014 - 06.2019
Similar Profiles
Mia BrownMia Brown
Family Babysitter at Cayley BrownFamily Babysitter at Cayley Brown
James Douglus PritchardJames Douglus Pritchard
Stable Hand at Cayley Thoroughbreds@bigpond.comStable Hand at Cayley Thoroughbreds@bigpond.com
REESE CULLINANEREESE CULLINANE
Private Consultant at GYR Arms/Bushmaster Arms/PTRPrivate Consultant at GYR Arms/Bushmaster Arms/PTR