• like solving challenging & complex problems. Always believe in consistent learning and want to work on innovative projects while working alongside great team members.
• Target-driven Assistant with extensive expertise in leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service, and smooth operational management.
` Active listening and empathetic communication
` Problem-solving and conflict resolution
` Experience in handling customer inquiries and complaints
` Basic understanding of retail processes and operations
` Cash handling and transaction processing
` Proficiency in Microsoft Office
` Comfortable learning new digital tools and systems
` Flexibility to adapt to changing priorities and schedules
` Willingness to take on various roles as needed
` Clear and easy verbal communication
` Ability to explain products, services, and policies clearly
` Led a cross-functional team of 7 on the Floore, resulting in a noticeable increase in problem-solving
` Mentored junior team members, fostering a culture of continuous improvement and knowledge sharing
` Ability to make informed recommendations to customers
` Understanding of current promotions and loyalty programs