Jeffrey R. Russell
Harrogate
Summary
Results-driven professional with experience in all aspects of telecommunications, satellite and IP-based information systems, client and vendor relations, and telecommunications project management.
- Team player adept at working with customers, clients, and management to implement innovative technical solutions in support of business and operational objectives.
- Uncompromising approach to ensuring client satisfaction, improving operational processes, and attaining company performance targets.
- Proactive problem solver, recommending technical solutions to senior-level management, with careful consideration to bottom line, feasibility, and ease of use.
- Broad background in working with the Department of Defense and the U.S. military.
Overview
25
25
years of professional experience
Work History
Satellite Communications Technician (40 HOURS PER WEEK)
Department of the Army Civilian
Menwith Hill , UK
06.2019 - Current
- Operate and maintain X-Band system.
- Monitor and perform emergency maintenance on two commercial systems
- Created publications account as Publications Manager
- Appointed Information Management Officer (IMO) Primary
- Aided in bringing up of Army SIPR link
- Managed user access rights to maintain high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Provisioned new software and hardware for use, following established security policies.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Evaluated software products to determine compatibility with existing systems.
- Installed and configured network printers and other peripheral devices.
- Developed and documented network policies, procedures and standards.
- Monitored networks and network devices to resolve technical problems quickly.
- Improved network efficiency by implementing and managing system updates and patches.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Appointed Enhanced Trusted Agent (ETA) Primary
- Appointed Data Transfer Agent (DTA) Primary
SATCOM Management Center Analyst (40 HOURS PER WEEK)
Trace Systems
Fort Meade , Maryland
11.2017 - 06.2019
- Oversee, track and manage major outages for all SATCOM gateways.
- Tier 3 for DISN-TE iDirect Network
- Plan and implement disaster recovery for high priority missions in the event of gateway outages.
MUOS Technician II (40 HOURS PER WEEK)
Rome Reaserch Corporation
Geraldton AUS , Australia
09.2015 - 11.2017
- Maintain MUOS system for optimal reliability.
- Troubleshoot and replace faulty equipment.
- Configure installed equipment to operate within system parameters.
RHN Installer (40+ HOURS PER WEEK
Trimech
APG , Maryland
01.2015 - 09.2015
- Installed and removed Regional Hub Node (RHN) systems, including pulling wire, device termination and mounting back boxes.
- Examined systems to locate problems such as loose connections and broken insulation.
- Placed copper and fiber cables for voice and data indoors and outdoors.
- Assisted with design of engineering projects, including products, parts and components.
IP Technician II (40 HOURS PER WEEK)
Rome Research Corporation
Landstuhl , Germany
09.2012 - 01.2015
- Operate and maintain Teleport IP, RHN and DVB-RCS systems, with responsibility for maintaining highest levels of system reliability and integrity.
- Oversee programming and troubleshooting of Cisco routers and switches, call managers, Redcom, SNMPC, EBEM with ESEM module, iDirect Hubs, Linkstar, and Linkway.
- Provide expertise for Digital Video Broadcast-Receive Channel Satellite (DVB-RCS) System.
- Maintain, utilize, troubleshoot and configure DVB-RCS HUB and suites.
Operation and Maintenance Technician II (40 HOURS PER WEEK)
Rome Research Corporation
Landstuhl , Germany
09.2004 - 09.2012
- Held responsibility for operating and maintaining fixed satellite communications equipment for C, Ku, Ka, and X-band operations.
- Developed expertise in diverse satellite equipment.
Satellite and Wideband Communications Equipment Technician (40+ HOURS PER WEEK)
U.S. Air Force
Ramstein , Germany
01.2003 - 09.2004
- Played key role in ongoing operations and maintenance of fixed satellite communications equipment.
- Isolated, repaired and replaced electronic and electromechanical equipment with highest degrees of accuracy and attention to detail.
Satellite and Wideband Equipment Crew Chief (40+ HOURS PER WEEK)
U.S. Air Force
Camp Humphreys , South Korea
01.2002 - 01.2003
- Maintained and used satellite ground mobile forces systems.
- Expanded knowledge in utilization of AN/TSC 100A/ 94A, AN/TRC-170 (V) 2&3, Wideband Terminals, AN/GRC-239 Tropo Satellite Support Radio (TSSR), AN/TER-170, Radio Set, AN/FCC-100 Time-Division Multiplexer, URC-119/URC-121, HF Radio System, AN/TAC-1 Fiberoptic Interface Unit, RMC Remote Multiplexer Combiner, voice and data encryption devices (KY 57, KG 84 & 94).
- Delivered comprehensive training to new technicians in troubleshooting and diagnosing systems to component level.
Tactical Satellite Systems Operator (40+ HOURS PER WEEK)
U.S. Air Force
Aviano , Italy
01.2000 - 01.2002
- Operated satellite ground mobile forces systems, in addition to training new personnel on capabilities and limitations of electronics equipment.
- Used five separate communications systems in support of Operation Southern Watch, Kuwait.
Tactical Satellite Systems Operator (40+ HOURS PER WEEK)
U.S. Air Force
Camp Humphreys , South Korea
01.1999 - 01.2000
- Provided radar links for aircraft navigation during multi-national tactical fighter weaponry exercise.
- Handled operation of wide variety of telecommunications and satellite equipment.
- Reviewed schematics and technical operation publications to isolate, remove, repair, and/or replace damaged or non-operable components such as circuit cards, cables, and power supplies.
Education
Department of Defense Top Secret Security Clearance w/SCI
CompTIA Security+ CE
2021
VMware Certified Associate - Data Center Virtualization
2013
Skills
- Equipment Maintenance
- System Troubleshooting
- Component Replacement
- Operations Monitoring
- Network Administration
- Attention to Detail
- Schematic reading
- Problem-solving abilities
Accomplishments
- Spectrum Analyzers, Digital/Analog Multimeter, Vibraground, Power Meters, Frequency Synthesizer, Sweep Generators, Scalar Network Analyzers, Pocket Transit (Compass), Noise Test Set, Frequency Counters, Bit Error Test Set (Firebird), Oscilloscopes, Megger Earth Testers, High Voltage Probe, Signal Generators, Fiber Optic Power Meters, T-1/E-1 Test Set
- Cable Fabrication and Testing, ESD Certified, Communications Security Procedures and Equipment, CPR Certified, Biological and Chemical Warfare Environments
- Deployable Ku band Earth Terminal (DKET), Teleport Earth Station Terminals, AN/GSC-52/78/39, Medium Satellite Earth Terminals, AN/GSC-70 KaSTARS Ka Band, Fixed Satellite Communications (SATCOM) Earth Terminals, Promina 800 Multiple Access Platform Digital Network Exchange, AN/USC-28(V) Satellite Communications Set, Switch Multiplex Unit (SMU), Voice and Data Encryption Devices (KY 57, KG 84 & 94, KIV 7 & 19), Modems, High-power Amplifiers, Up/Down-Converters, UPS, CISCO and Juniper routers and switches, Firewalls.
Timeline
Satellite Communications Technician (40 HOURS PER WEEK)
Department of the Army Civilian
06.2019 - Current
SATCOM Management Center Analyst (40 HOURS PER WEEK)
Trace Systems
11.2017 - 06.2019
MUOS Technician II (40 HOURS PER WEEK)
Rome Reaserch Corporation
09.2015 - 11.2017
RHN Installer (40+ HOURS PER WEEK
Trimech
01.2015 - 09.2015
IP Technician II (40 HOURS PER WEEK)
Rome Research Corporation
09.2012 - 01.2015
Operation and Maintenance Technician II (40 HOURS PER WEEK)
Rome Research Corporation
09.2004 - 09.2012
Satellite and Wideband Communications Equipment Technician (40+ HOURS PER WEEK)
U.S. Air Force
01.2003 - 09.2004
Satellite and Wideband Equipment Crew Chief (40+ HOURS PER WEEK)
U.S. Air Force
01.2002 - 01.2003
Tactical Satellite Systems Operator (40+ HOURS PER WEEK)
U.S. Air Force
01.2000 - 01.2002
Tactical Satellite Systems Operator (40+ HOURS PER WEEK)
U.S. Air Force
01.1999 - 01.2000
Department of Defense Top Secret Security Clearance w/SCI
CompTIA Security+ CE
VMware Certified Associate - Data Center Virtualization
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