Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Jeffery Joshua

London,UK

Summary

Dynamic and service-oriented professional with a strong background in healthcare and customer care, seeking to transition into a cabin crew role with Emirates. Skilled in delivering exceptional passenger experiences through empathy, cultural awareness, and clear communication. Experienced in handling challenging situations calmly, ensuring safety and comfort for all. Recognized as a proactive team player who adapts quickly to fast-paced environments and consistently exceeds service expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Care Assistant

Wimbledon Common Care Home
London
03.2024 - 09.2025
  • Delivered compassionate care while ensuring residents’ safety and comfort, mirroring passenger care standards.
  • Handled challenging behaviors with empathy and professionalism, ensuring a calm environment.
  • Collaborated with a diverse team, demonstrating teamwork and communication skills.
  • Assisted during emergencies, applying First Aid and ensuring safety protocols.

Care Assistant

Celestial Comprehensive Care
Chennai
01.2023 - 02.2024
  • Built trust with clients and families through attentive service.
  • Responded effectively to unexpected situations, maintaining professionalism.
  • Coordinated with colleagues to provide seamless service delivery.

Healthcare Specialist

Qway Healthcare
Chennai
08.2021 - 12.2022
  • Provided front-line support by engaging with U.S. clients and insurance companies.
  • Managed complex queries with patience and efficiency, ensuring customer satisfaction.

Education

B.Tech - Computer Science Engineering

Vels Institute of Science and Technology and Advanced Studies
01.2016 - 1 2020

HSC - Computer `Science

Seventh Day Matriculation Higher Secondary School

SSLC - undefined

Seventh Day Matriculation Higher Secondary School

Skills

  • Passenger Service Excellence
  • Team Collaboration
  • Conflict Resolution
  • Safety & First Aid (CPR Certified)
  • Strong Communication
  • Professional Grooming
  • Time Management
  • Adaptability in Pressure

Certification

  • First Aid & CPR Certified
  • Emergency Response Preparedness
  • Food Safety & Hygiene (Level 2)
  • Communication & Teamwork Training
  • 39 Professional Development Courses in healthcare, safety, and customer support

Languages

English (Fluent)
Fluent
Hindi (Fluent)
Intermediate (B1)
Tamil (Fluent)
Native

Timeline

Care Assistant

Wimbledon Common Care Home
03.2024 - 09.2025

Care Assistant

Celestial Comprehensive Care
01.2023 - 02.2024

Healthcare Specialist

Qway Healthcare
08.2021 - 12.2022

B.Tech - Computer Science Engineering

Vels Institute of Science and Technology and Advanced Studies
01.2016 - 1 2020

SSLC - undefined

Seventh Day Matriculation Higher Secondary School

HSC - Computer `Science

Seventh Day Matriculation Higher Secondary School

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Jeffery Joshua