Jeanette Gee
Plymouth,Devon
Summary
Proactive Civil Servant experienced in policy writing and data management. Delivered comprehensive reports to management, enhancing informed decision-making while mentoring junior staff to improve departmental performance. Committed to fostering positive client experiences and maintaining confidentiality, providing exceptional support in legal proceedings and ensuring a collaborative workplace.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Civil Servant
HMCTS
Plymouth, Devon
06.2016 - 07.2026
- Managed photocopying and file updates to enhance communication efficiency for staff.
- Digitised important information to improve accessibility.
- Responded to telephone inquiries, providing information and directing callers for effective communication.
- Prepared monthly reports for management regarding utilisation and quality of service work.
- Mentored junior staff, providing guidance and support to foster professional development within the department.
- Supported administrative tasks through efficient filing, photocopying, and data management to maintain organisation.
- Remained visible in the area to provide guests with accessibility and immediate assistance during the course of the event.
- Handled confidential documents with discretion, upholding privacy and security protocols.
- Coordinated with security personnel to maintain a safe and secure environment for all attendees.
- Oversaw junior staff during events junior ushers, providing training and guidance to uphold high standards of customer service.
- Monitored guests for aggressive behaviour, escalating to security personnel for safety.
Store Worker
CONVENIENVE STORE
Plymouth, Devon
01.2011 - 08.2012
- Kept shelves neat, clean and organised through visual merchandising.
- Organised backroom supplies and managed stock rotation to maximise shelf life of perishable items.
- Operated register to process payments via cash and cards.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
- Monitored expiry dates of products, removing out-of-date items to uphold health standards.
- Replenished items and organised displays to keep stock looking professional.
- Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
- Participated in stocktaking activities, ensuring inventory accuracy and loss prevention.
- Trained new staff on shop procedures, till operation, and customer service excellence.
- Opened and closed store by completing security, cleaning and financial checklist including cashing up and securing the premises.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Executed customer transactions efficiently to enhance overall shopping experience. efficiently at the till, maintaining accuracy in cash handling.
- Assisted customers in locating products, offering recommendations based on specific needs.
- Maintained a comprehensive understanding of current promotions and store policies.
Cafe Worker
Cafe
Plymouth, Devon
11.2006 - 03.2007
- Provided friendly, efficient table service, taking customer orders and processing swiftly.
- Greeted customers warmly, seating at clean, vacant tables and offering advice on food ordering procedures.
- Carried and served numerous customer orders with care, speeding up service for improved efficiency at peak times.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Managed till operations, accurately handling cash, card transactions, and end-of-day reconciliation.
- Maintained safe hygiene and food handling standards for full compliance.
- Helped kitchen staff prepare cakes, snacks and simple dishes by carrying out tasks such as ingredient preparation.
- Supported pot washers by cleaning cutlery, glassware, and utensils in the kitchen.
Education
GCSEs -
callington community college
Callington, CON01-2003
Skills
- Data management
- Digital filing
- Policy writing
- Confidential document handling
- Professional discretion
- Client Relationship Management
- Email management
- Reception management
- Employee training
- Mentoring junior staff
- Time management
- Conflict resolution
- Computer literacy
- Cultural awareness
- Approachable personality
- Equipment Maintenance
- Public service
- Cultural awareness
Certification
Scout leader for 8 years across the age range 5 years upto 14 years of age.
Timeline
Civil Servant
HMCTS
06.2016 - 07.2026
Store Worker
CONVENIENVE STORE
01.2011 - 08.2012
Cafe Worker
Cafe
11.2006 - 03.2007
GCSEs -
callington community college