Jayne Wells

• Developed and maintained courteous and effective working relationships.
• Actively listened to patients requests, confirming full understanding before addressing concerns.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-to-day duties accurately and efficiently.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Supported patients through difficult situation's.

• Established positive working relationships and maintained boundaries with resident offenders.
• To make sure all those in custody are safe, looked after and arrive in the court dock on time. I am also responsible for the physical and mental wellbeing of those in our care using the skills and tools I am provided with.
• Within this role the importance of confidentiality, equality and diversity and respecting all service users/providers at all times is essential, also completion of documentation as per general data protection regulations, safe storing of legal documents and also basic first aid care – unfortunately within my role personal injury is common and I feel comfortable to be able to escalate concerns as required to appropriate healthcare professionals
• In addition to this I also have experience in restraint and conflict management which I feel could be utilised. The role demands the ability to think on your feet, make quick decisions and deal effectively with unexpected situations.

I wanted to explore a workplace that was different and motivating for me whereby I could still utilise my great communication skills. Customer/client contact that is vital within my roles and I feel I would be able to successfully interpret this to patient contact. Brief description of your duties & responsibilities

To enable people with learning disabilities and complex care needs to live the life they choose and are at the centre of everything we do. Provide support in social, physical and emotional areas to assist clients with integrating into local communities by escorting them to shops, appointments and special events, tailoring service to meet mobility and personal needs of each individuals. Provided companionship through emotional and mental support, assisting with day-to-day living whilst in lockdown. Implemented care plans for patients, maintaining positive wellbeing and independence. Assisted residents in personal hygiene requirements, in accordance with individual care plans. Provided clean, hygienic environment for residents by performing routine cleaning and maintenance tasks. Built special relationships with residents and developed extended relationships with their families, increasing resident satisfaction,. Maintained accurate client records, helping to maximise data quality and accuracy. The care we give is person centered care to promote individual choices.

For the past year, I have worked within the MCN Hub developing positive relationships with students who have multiple complex needs, ranging from SEND, attachment disorder, BESD and SEM. In my cohort I encourage the promotion of pupils’ positive behaviour through whole-school development and implementation of consistent strategies, which foster positive relationships between students and adults. It is my role to support these students whilst in school or with transition to an alternative provision making sure their behaviour and attendance is in accordance with the school policies. I learnt different techniques to help students with their learning and to aid them socially and emotionally. I also liaise with home, outside agencies and placements, keeping relevant persons up to date with the students’ progress and achievements. I also support students in lessons to make sure their behavior and progress is meeting the expectations that are required within the lesson and of course to help them with their development to accomplish their full potential within the classroom environment. I also have to work development to accomplish their full potential within the classroom environment. I also have to work closely with teaching staff by offering support, strategies and techniques to help with the support of the students. I also communicate with individuals from a wide variety of backgrounds and positions. I also co- ordinate various meetings with outside agencies, being included in annual reviews, LAC meetings, TAC/TAF and Strat meetings to name a few. I also work with multi-agencies such as MAST, CAMHS and social care

Supporting young SEN students through the national curriculum in a classroom environment, out of school trips under the supervision of the SENCO or Teacher. I support in all areas of the curriculum supporting students with Autism, Physical Difficulties, Social and Emotional Difficulties, Attachment disorder. We have a range of Disabilities which range from Cerebral Palsy, Sturge-Weber Syndrome, Neurofibromatosis, Visual and Hearing Impairment and Mosaic Downs, I work with these students supporting them in many lessons or making alternative, engaging activities that each student can access, making sure that the young students I work with are safe, content and comfortable within the working environment. I follow schools polices and procedures at all times and keep abreast with the current legislation's and safeguarding issues. As part of our role as Teaching Assistant we also do life skills and travel training with students so they can become more independent

Preparing materials for lessons within the DT department, making sure the displays were all done and helping within the classroom to support the Teachers and students . Making sure the students were following expectations within the lunch hour and making sure they were safe

Part Time Sales Assistant

Working Cash Registers, dealing with customer enquiries both internal and external, enquiries to other

stores within the region for stock requirements to fulfill customer orders for inter branch transfers. I also

was trained to do refunds and exchanges and run the cash registers as first sales.