Jaymish Barot

* Operated point-of-sale (POS) systems to process high-volume cash, card and contactless transactions with accuracy and efficiency
* Delivered customer service by assisting shoppers, resolving queries and ensuring a smooth checkout experience
* Managed inventory by monitoring stock levels, reporting discrepancies and coordinated restocking activities
* Handled customer escalations professionally, identifying issues and providing timely & effective resolutions
* Provided customer support across the store, guiding customers on products, pricing and promotions
* Operated and maintained electric pump equipment safely and in compliance with store procedures
* Led and supported team members during peak hours, ensuring workflow efficiency and service quality
* Trained new staff on till operations, customer service standards and store policies
* Maintained cleanliness and organization of checkout and work areas in line with health and safety standards
* Collaborated with supervisors and team members to improve operational processes and customer satisfaction

Joined IMS - UK offshore recruitment services as a Resourcer and Working for
client who run largest NHS staff bank and provide healthcare professionals to
NHS trust clients and hospitals in UK.
I’ve grown from Resourcer to Recruiter within 6 months duration.
Working as part of NHSP central services and recruitment administration services
team.
Working on different central services processes of DBS Checks, Doctors
Reference chasing & reference generation, Learning & Development queries,
Short notice cancellations, International nursing compliance check list.
Liaising with clients and candidates to resolve queries at earliest.
Gained knowledge of NHS healthcare compliance procedures and different
systems which includes - Support Desk, EDRMS, Staffbank, DBS Stand-alone and
CRM.