Jay Nwokoye
Livingston,United Kingdom
Summary
Energetic individual with strong communication and problem-solving skills, paired with keen sense of customer service and teamwork. Skilled in managing customer interactions and resolving issues promptly. Ready to drive customer satisfaction and contribute to sales growth.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Gardening worker
Self Employed
Livingston
06.2023 - 09.2025
- Review jobs customers want completed and provided pricing.
- Arrange appointments with customers.
- Prune shrubs and trees, promoting healthier growth patterns.
- Weeding flower beds and paths.
- Plant seasonal flowers for year-round visual appeal.
- Maintain lawn areas through regular mowing, leaving neat finishes in all projects handled.
- Follow up with customers to ensure satisfaction focusing on a positive customer experience at all times.
Retail assistant
The range
Livingston
06.2025 - 09.2025
- Temporary position in the garden center for summer months.
- Carefully tend to the plants, garden center, pets, and DIY section.
- Maintained cleanliness and organisation of sales floor, promoting a welcoming shopping environment for customers.
- Assisted customers in locating products and provided detailed information on specifications and features.
- Collaborated with team members to restock shelves and manage inventory, ensuring optimal product availability.
- Monitored product displays and signage, ensuring compliance with merchandising standards and promotional guidelines.
- Handled customer inquiries and resolved complaints promptly, enhancing overall customer satisfaction and loyalty.
Joinery Work Experience
Dean Irvine Joinery
Livingston, United Kingdom
10.2023 - 05.2025
- Showed punctuality and reliability, never missed a day of work.
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Demonstrated excellent teamwork skills whilst carrying out manual tasks.
- Followed all safety procedures for accident-free working conditions.
- Improved site cleanliness by regularly removing debris and waste materials.
- Aided skilled workers, contributing to timely project completion.
Education
St Margaret Academy
08.2024 -
Scottish Qualification Certificate - English Nat 5 (B), Physical Education Nat5 (A), Mathematics Nat 5 (A), Engineering science Nat 5 (A), Design and manufacture Nat 4
St Margaret Academy
08.2023 - 08.2024
Skills
- Good planning and time management skills
- Proactive
- Ability to follow detailed oral and written instructions
- Good communication skills
- Ability to deliver excellent customer service
- Teamwork
- Strong work ethic
- Microsoft Suite adept
Certification
- First Aid
- Level 6 RVB Award
Languages
English
Timeline
Retail assistant
The range
06.2025 - 09.2025
St Margaret Academy
08.2024 -
Joinery Work Experience
Dean Irvine Joinery
10.2023 - 05.2025
Scottish Qualification Certificate - English Nat 5 (B), Physical Education Nat5 (A), Mathematics Nat 5 (A), Engineering science Nat 5 (A), Design and manufacture Nat 4
St Margaret Academy
08.2023 - 08.2024
Gardening worker
Self Employed
06.2023 - 09.2025
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