Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Javier Mai

March

Summary

Detailed orientated individual. Enjoy being in a great working environment and love working with people. I'm trustworthy, reliable, punctual, outgoing person and enjoy meeting new people. I keen to expand my skills and learn new skills, prepared to work in a variety of roles as required.

Overview

2
years of professional experience
6
years of post-secondary education

Work history

Evergreen Restaurant
Chatteris, Cambridgeshire

Manager of Operations
03.2016 - Current

Job overview

  • Planned revenue generation strategies designed for growth e.g: Google Ad / Analytics and Meta Ad.
  • Managing staffs and daily business operation.
  • Create Excel spreadsheets for budget and inventory management. And effectively managed payroll and HR processes.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
  • Delivered training to customer-facing staff, promoting strong service performance.

Firmin and Co Estate Agent
Peterborough

Property Sales Negotiator
10.2021 - 01.2023

Job overview

  • Managed customer relationships to achieve high satisfaction rate.
  • Liaised with property owners and prospective new customers.
  • Coordinated appointments with prospective buyers to showcase houses.
  • Answered phone calls and emails from potential and existing customers.
  • Updating properties and customers details on the system
  • Showed residential properties and explained features, value and benefits of available homes.

Evergreen Goods Ltd
Milton Keynes

Office Administrator
05.2019 - 07.2019

Job overview

  • Loaded, secured and organised goods into delivery lanes ahead of dispatch.
  • Performed tagging and labelling of warehouse inventory.
  • Labelled products, parcels and packages.
  • Product photo editing using Photoshop before uploading it on Amazon / eBay.

Harrison Murray Estate Agent
March, Cambridgeshire

Administrator
04.2010 - 05.2010

Job overview

  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Handled day-to-day customer queries, swiftly providing answers and resolving problems for continued satisfaction.

Education

Neale-Wade Community College
March

Secondary School
09.2006 - 07.2011

The College of West Anglia

Higher National Diploma from Computing
09.2012 - 07.2014

Anglia Ruskin University
Cambridge

Bachelor of Science from Computing Science
09.2015 - 07.2018

Google Digital

Google Certificate from Digital Marketing
2022

Skills

  • Logistical planning
  • Risk analysis and management
  • Computing Literature: Search Engine Optimization (SEO), PPC, Google Analytics Microsoft Office, Photoshop, Outlook, HTML/CSS, GSuite, Data visualisation, CMS, CRM Software, SEM, Website Development, Canva, SQL, Google Workspace, Google Ads, Copywriting, Shopify management / e-commerce
  • Payroll operations
  • Quality Assurance
  • Excellent customer service / Good Communications
  • Organisation / Time Management, Teamwork and Collaboration
  • Dependable and Responsible, Attention to Detail, Decision making

Languages

English
Fluent
Chinese (Cantonese)
Upper intermediate
Chinese (Mandarin)
Elementary

Timeline

Property Sales Negotiator

Firmin and Co Estate Agent
10.2021 - 01.2023

Office Administrator

Evergreen Goods Ltd
05.2019 - 07.2019

Manager of Operations

Evergreen Restaurant
03.2016 - Current

Anglia Ruskin University

Bachelor of Science from Computing Science
09.2015 - 07.2018

The College of West Anglia

Higher National Diploma from Computing
09.2012 - 07.2014

Administrator

Harrison Murray Estate Agent
04.2010 - 05.2010

Neale-Wade Community College

Secondary School
09.2006 - 07.2011

Google Digital

Google Certificate from Digital Marketing
2022

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Javier Mai