Summary
Overview
Work History
Education
Skills
Websites
Projects
Publications
Awards
Languages
Certification
Timeline
Generic

Jaswanth Akula

Preston

Summary

A highly organized and communicative professional with a strong technical background and experience in client service. Proven ability to handle high-pressure environments and manage multiple projects effectively. Seeking to transition into a Relationship Management role in financial services to leverage strong problem-solving abilities, project management experience, and desire to build and maintain strong stakeholder relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Telephonist

AAA Taxis
02.2023 - Current
  • Managed high-volume client interactions, handling 300+ daily calls and coordinating services for 80+ clients, ensuring clear communication and exceptional service.
  • Implemented process improvements that reduced booking errors by 25% and increased client satisfaction scores by 10%.
  • Developed strong interpersonal and organizational skills, providing navigation support to over 50 drivers and ensuring timely service delivery.

Counsellor

Voice4Girls
06.2019 - 06.2019
  • Facilitated educational workshops on critical topics, building strong relationships with over 30 students.
  • Designed and executed project timelines, completing up to 8 initiatives per day, showcasing effective project management and stakeholder engagement.

Education

MSc - Communications and Signal Processing

University of Manchester
Manchester, MAN
12.2023

Bachelor of Technology - Electronics and Communication Engineering

Vellore of Institute of Technology-AP
Amaravati, India
01.2022

Skills

  • Stakeholder Communication Abilities
  • Stakeholder Communication Management
  • Client service and support
  • Issue Resolution
  • Documentation maintenance
  • Teamwork and Collaboration
  • Java
  • Python
  • MATLAB
  • TensorFlow
  • SIMULINK
  • Windows
  • Research analysis

Websites

Projects

  • Personal Clothing Brand Website Development Initiative: (HTML, CSS, JavaScript) Conceptualized and executed a visually captivating and user-friendly clothing brand website within 2 months. Designed and coded 4 unique website pages., Received positive feedback from limited users around 10 on the website's design and usability., Carried out mobile-responsive design, optimizing the website for various screen sizes and devices which offered a consistent user experience.


  • Fetal Health Monitoring using ECG:( MATLAB, Simulink) Implemented MATLAB and machine learning algorithms resulting in a 2% improvement in accuracy or performance., Amplified ECG signal quality by implementing digital filters, resulting in a 1-2% reduction in noise., Conducted in-depth research on deep learning techniques for signal processing, analyzing 20+ papers or resources., Spearheaded the application of advanced adaptive filtering methods to isolate fetal ECG signals within maternal ECG recordings, significantly improving signal clarity and accuracy.


  • Change detection based on FD random Multi-graphs with Median Filtering: (MATLAB, Simulink) Contributed to a 1.6% improvement in project efficiency by leveraging MATLAB and machine learning., Demonstrated proficiency in MATLAB and machine learning through 5 successful project completions., Achieved 1.4-1.9% improvement in feature extraction accuracy compared to traditional methods., Reduced noise in SAR images by 2% through the application of hierarchical Fuzzy-C means clustering and Median filters., Fulfilled Random Multi-graphs as a Semi-Supervised interference technique to generate final binary change maps which reduced the run time by 90%.


Publications

  • Change Detection of SAR images based on Spatial and Frequency Domain Network
  • Change Detection of SAR images based on Convolution Neural Network with Curvelet

Transform

  • Classical PID-based speed control of DC machine with voltage-controlled DC-DC converter

Awards

  • Academic Excellence Award, 1st, A recognition for exceptional academic performance, 2021-2022
  • Academic Excellence Award, 1st, A recognition for exceptional academic performance, 2020-2021
  • Academic Excellence Award, 3rd, A recognition for exceptional academic performance, 2019-2020
  • Runners Up at 11th Annual Asian Regional Space Settlement Design Competition

Languages

Telugu
Native language
English
Upper intermediate
B2
Hindi
Intermediate
B1

Certification

  • Fundamentals of Digital Image and Video Processing - Coursera
  • Audio Signal Processing for Music Applications - Coursera

Timeline

Telephonist

AAA Taxis
02.2023 - Current

Counsellor

Voice4Girls
06.2019 - 06.2019

MSc - Communications and Signal Processing

University of Manchester

Bachelor of Technology - Electronics and Communication Engineering

Vellore of Institute of Technology-AP
Jaswanth Akula