Jassim Muhammed Thayyullathil

Key Responsibilities:

• Maintained health and safety standard across ambient,chilled and frozen zones
• Support team operations and mentored new starters
• Demonstrated excellet time management,accuracy,and dependability
• Used voice systems to meet daily targets

• Improved customer satisfaction through close collaboration with the team.
• Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
• Handled employee grievances professionally, minimising potential workplace disputes.
• Implemented new working methods, which improved the overall efficiency of the team's operations.
• Led project coordination, resulting in timely delivery.

• Handled front of house service,taking customer orders in store and via phone
• Resolved customer issues with professionalism and care
• Implemented new working methods, which improved the overall efficiency of the team's operations.
• Managed order processing and maintained store cleanliness

• Managed customer relations,sales tracking,and promotional activities
• Increased sales through client engagement and cross selling
• Elevated brand awareness for significant market influence through strategic sales campaigns.
• Achieved increased customer satisfaction by implementing innovative sales strategies.

• Managed front desk activities including guest check in,call handlings,and appointment scheduling
• Maintained administrative records and handled visitors enquiries efficiently
• Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
• provided professional and welcoming services to guests in busy hotel environment