JASSIM ANAS AHMED
TWICKENHAM,Greater London
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am seeking employment that will make best use of my skills and allow me to develop them further. I am an excellent teamworker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am outgoing and tactful, and able to listen effectively when solving problems. Demonstrates strong skills in operational planning, team leadership, and inventory auditing, with a proven track record in managing marketing budgets and reporting on campaign effectiveness. Passionate about building strong relationships with customers and driving innovative marketing strategies to boost brand visibility and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Shift Manager
Greggs
Roehampton, Greater London
02.2026 - Current
- Managed cash handling processes, including till reconciliation and deposit preparation, with zero discrepancies.
- Resolved customer complaints with tact and diplomacy, turning dissatisfied guests into repeat customers.
- Coordinated with kitchen and front-of-house teams to maintain seamless service during peak hours.
- Maintained accurate inventory records and conducted regular audits to minimise discrepancies and support reliable supply levels.
- Coordinated a team of staff members to deliver attentive customer service, strengthening repeat business and loyalty.
- Checked work throughout production phases for good quality control.
- Analysed sales data to identify trends, adjusting staffing levels and stock orders to meet demand.
- Acted as a liaison between staff and upper management, effectively communicating feedback and suggestions for improvements.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
Customer Assistant
Marks & Spencer
Tolworth, Greater London
09.2025 - 02.2026
- Worked as team member, performing tills duties, product assistance and cleaning.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Stocked and rotated inventory regularly.
- Approached customer interactions in enthusiastic, flexible manner to ensure customer satisfaction.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
- Regularly replenished shelves, till areas and displays with latest merchandise and signage.
EVENT ORGANISER
Traveventz
Dubai
01.2024 - 12.2024
- Managed event operations, including problem-solving, welcoming guests, directing event set-up and organising vendors.
- Planned all event aspects, including venue, seating, dining and guest list.
- Managed all logistical aspects of events, from venue selection to transportation arrangements, ensuring smooth operations.
- Inspected facilities ahead of conferences to maintain quality standards.
- Handled crisis management efficiently, resolving unexpected issues swiftly to minimise disruption and maintain high standards.
- Monitored event trends and innovations, incorporating cutting-edge ideas to stay ahead in a competitive market.
TRAVEL MARKETING MANAGER
Desert Wings Travel and Tours
Dubai
01.2023 - 01.2024
- Coordinated with sales and product teams to align messaging, ensuring cohesive promotion of new travel offerings.
- Enhance and manage the company's website, social media presence, and digital advertising efforts to improve online visibility and user experience.
- Build strong relationships with external partners, including agencies, media outlets, tourism bodies, and travel agents, to secure PR opportunities and joint marketing initiatives.
- Manage marketing budgets and report on campaign success, key performance indicators (KPIs), and overall marketing effectiveness to senior leadership.
- Focuses on enhancing customer engagement, loyalty, and retention through data-driven insights and targeted campaigns.
- Mainly worked in service in hospitality include exceeding customer expectations, warm communication, effective problem resolution, consistency, and timeliness.
STORE MANAGER
Indus Spices
03.2022 - 08.2022
- Implemented promotional displays based on customer insights, achieving noticeable results in product engagement.
- Maintained accurate inventory records and conducted regular audits to minimise discrepancies and support reliable supply levels.
- Coordinated a team of staff members to deliver attentive customer service, strengthening repeat business and loyalty.
ASSISTANT STORE MANAGER
Carrefour
Dubai
01.2021 - 01.2022
- Collaborated with parts department to expedite urgent stock requests, supporting timely vehicle repairs and enhancing customer satisfaction.
- Monitored inventory levels and streamlined stock replenishment, achieving substantial improvements in product availability for customers.
- Coordinated daily team briefings to align staff on targets, supporting cohesive operations and consistent service standards.
- Addressed customer queries efficiently, enhancing shopper satisfaction and encouraging repeat business.
- Provided hands-on guidance to new team members, promoting a positive work environment and steady onboarding progress.
INTERN
Al Habtoor Motors Mitsubishi
Dubai
05.2020 - 07.2020
- Participated in brainstorming sessions, offering innovative ideas for project improvements and problem-solving.
- Maintained organised and updated file systems for easy staff use.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Handled customer inquiries via email and telephone, delivering exceptional service and fostering positive relationships.
- Provided administrative support to multiple departments, aiding in the smooth running of day-to-day operations.
Education
MECHANICAL ENGINEERING -
SASTRA
Tamil Nadu, India07-2023
HIGHER SECONDARY -
Vidyaa Vikas International School
Tamil Nadu, India03-2019
SECONDARY SCHOOL -
Vidyaa Vikas International School
Tamil Nadu, India03-2017
MSC RENEWABLE ENERGY ENGINEERING -
Kingston University
Surbiton01-2026
Skills
- Time Management
- Customer Engagement
- Flexibility
- Onboarding Assistance
- Team Leadership
- Adaptability
- Operational Planning
- Quality Assurance
- Inventory Auditing
- Team Building
Languages
English
Hindi
Arabic
Tamil
Malayalam
References
Mehdi Intasar, Sainsbury Manager, +447464032365
Timeline
Shift Manager
Greggs
02.2026 - Current
Customer Assistant
Marks & Spencer
09.2025 - 02.2026
EVENT ORGANISER
Traveventz
01.2024 - 12.2024
TRAVEL MARKETING MANAGER
Desert Wings Travel and Tours
01.2023 - 01.2024
STORE MANAGER
Indus Spices
03.2022 - 08.2022
ASSISTANT STORE MANAGER
Carrefour
01.2021 - 01.2022
INTERN
Al Habtoor Motors Mitsubishi
05.2020 - 07.2020
MECHANICAL ENGINEERING -
SASTRA
HIGHER SECONDARY -
Vidyaa Vikas International School
SECONDARY SCHOOL -
Vidyaa Vikas International School
MSC RENEWABLE ENERGY ENGINEERING -
Kingston University