Accomplished professional with extensive experience developing targeted training programmes for ongoing development and achievement. Exceeded personalised athlete targets using direct, motivational approaches. First Aid and Safeguarding qualified.
Whilst also being a committed and hardworking Cashier with two years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Muay Thai Boxing Instructor
Kaish Banger
Birmingham, West Midlands
01.2020 - Current
Acted as a mentor for athletes, promoting a positive training environment through teaching martial arts and guiding young individuals on career paths.
Thoroughly explained and demonstrated Muay Thai techniques, assisting athletes with skill improvement.
Acted as an ambassador for Fearless MMA through teaching, providing resources and accurate information to community members to encourage memberships.
Maintained equipment and facilities through daily cleaning and disinfecting techniques, ensuring safe conditions for athletes and staff.
Monitored guests and programme participants to maintain safety, enforcing rules, regulations and safety precautions to avoid injuries.
Instructed and coached athletes, training with students of all age ranges and abilities.
Attended regular training to maintain up-to-date health, fitness and sports science knowledge.
Adapted coaching and leadership styles to suit individual needs for maximised athlete engagement.
Coached young individuals to refine specific techniques and enhance confidence.
Provided concise instruction for optimised athlete understanding of game rules and play strategies.
Cashier
Kaish Banger
Birmingham, West Midlands
07.2021 - 08.2022
Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Displayed and restocked merchandise by following brand guidelines.
Completed opening and closing procedures each day.
Used cash registers and POS systems to request and record customer orders and compute transactions.
Delivered outstanding customer care with proactive sales and listening skills.
Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Reduced customer wait times through optimised checkout processes.
Helped meet business needs by working extra shifts.
Trained and mentored new cashiers and clerks in correct processes.
Scanned products at a high tempo to quickly process customer transactions.
Education
Bachelor of Arts - Political Science and Sociology
University of Birmingham
Birmingham
09.2020 - 05.2023
A-Levels - Sociology
Holyhead School
Birmingham
09.2018 - 06.2020
A-Levels - History
Holyhead School
Birmingham
09.2018 - 06.2020
A-Levels - Philosophy and Ethics
Holyhead School
Birmingham
09.2018 - 06.2020
Skills
Complaint handling
Money management
Customer greeting
Advanced fitness knowledge
Health and safety compliance
Health and wellness expert
Safety regulations
Critical thinking
Risk assessments
Languages
Punjabi
Fluent
English
Fluent
Timeline
Cashier
Kaish Banger
07.2021 - 08.2022
Bachelor of Arts - Political Science and Sociology