JASPAL SINGH
29 LINDEN STREET, LEICESTER
Summary
Highly accomplished Financial services Manager with 7years of experience driving revenue growth, increasing customer satisfaction, and developing successful sales strategies. Proven track record in negotiating contracts, managing key accounts. Skilled in analyzing customer data, identifying trends, Experienced financial professional with solid understanding of risk profiles and client relations. Talents include facilitating approval processes, recordkeeping and financial statement review. Highly organized and attentive to details.
Overview
8
8
years of professional experience
Work History
Security Officer
MITIE LTD
06.2023 - Current
- Reported security incidents, accidents and medical emergencies to law enforcement.
TEAM MEMBER
Domino's Pizza
01.2023 - 05.2023
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
General Operative
staffline recruitment
08.2022 - 12.2022
Financial Services / Unit Manager
RAAJ KHOSLA & CO.PVT LTD (MYMONEYMANTRA)
12.2016 - 06.2022
- Delivered exceptional customer service to grow business, resolve issues and maximise customer experience.
- Increased customer satisfaction by offering friendly, helpful and informative customer service.
- Handled and quickly resolved customer issues regarding product sales and customer service problems.
- Resolved customer questions, issues and complaints efficiently to reach mutually beneficial solutions.
- Educated customers about conditions of credit and loans, repayment requirements and loan periods.
- Advised customers on best available loan products and credit options.
- Built knowledge about latest banking products and services through ongoing training.
- Managed flow of applicants through approval process, completing continuous reviews and corrects to minimize delays.
- Compiled databases of applicants' credit histories, financial statements and personal details.
- Submitted credit and loan applications to underwriters for verification and recommendations.
- Developed relationships with bankers to maintain sales pipeline.
- Analyzed customer needs and provided the best options, upselling products and services.
- Defined and implemented operational strategy, constantly improving productivity and performance levels.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Negotiated and closed deals with minimal required support from sales and finance managers.
Education
Bachelor's of commerce - Accounting And Finance
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
06.2021
Skills
- Customer Service
- Financial services
- Rapport Building
- Self Motivation
- Cross-selling techniques
- Loan Processing Coordination
- Strong Communication Skills
- Targeted sales
- Inbound & outbound call handling
- Resolving issues
- Email writing
- Patient and calm
- Customer needs analysis
- Customer loyalty building
- Customer data management
- Credit analysis
- Research and analysis
- Financial planning
- Market trend analysis
- P&L management
- Financial Analysis
Languages
English, Hindi, Punjabi
First Language
Timeline
Security Officer
MITIE LTD
06.2023 - Current
TEAM MEMBER
Domino's Pizza
01.2023 - 05.2023
General Operative
staffline recruitment
08.2022 - 12.2022
Financial Services / Unit Manager
RAAJ KHOSLA & CO.PVT LTD (MYMONEYMANTRA)
12.2016 - 06.2022
Bachelor's of commerce - Accounting And Finance
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
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