Jason Baah-Otoo
London,ENG
Summary
Digital content creator with proficiency in Canva and Adobe Creative Suite, including Photoshop, InDesign, and Premiere Pro. Experienced in social media management, crafting engaging content for platforms like Instagram, TikTok, and X (Twitter), while utilizing data insights to enhance campaign performance. Strong written and verbal communication skills facilitate effective messaging for varied audiences. Capable of managing multiple projects with exceptional organizational and time management skills.
Overview
2024
2024
years of professional experience
1
1
Certification
Work history
Digital Media & Communications Projects
Canterbury Christ Church University
- Developed and managed social media campaigns as part of coursework, focusing on audience engagement and content optimization.
- Created visual and written content using Canva and Adobe Creative Suite for promotional materials and digital storytelling.
- Conducted research on social media trends and analytics to inform campaign performance insights.
- Collaborated with peers to design and implement mock advertising campaigns for real and hypothetical brands.
- Carried out day-to-day duties accurately and efficiently.
Customer Service Assistant
Sainsbury’s, West Wickham
West Wickham
03.2022 - 09.2023
- Delivered outstanding customer service to over 80 customers daily, maintaining high satisfaction levels.
- Supported store operations, including cash handling, stock organization, and transaction management.
- Trained and supported new team members, promoting teamwork and operational efficiency.
- Enhanced communication and problem-solving skills in a fast-paced retail environment.
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Assisted customers with product inquiries for enhanced shopping experience.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
Education
B.A. (Hons) - Advertising and Public Relations
Canterbury Christ Church University
CanterburyNational Diploma - Health and Social Care, Media Studies
Coulsdon College
LondonSkills
- Digital Content Creation – Experienced with Canva, Adobe Creative Suite (Photoshop, InDesign, Premiere Pro)
- Social Media Management – Skilled in developing engaging content for Instagram, TikTok, and X (Twitter)
- Communication – Strong written and verbal communication with excellent attention to tone and audience
- Organisation & Time Management – Capable of managing multiple projects and meeting deadlines
- Data & Insights – Understanding of social media analytics, engagement metrics, and campaign evaluation
Certification
- First Aid Certified
- Food Safety Certification
Languages
English (Fluent)
Spanish (Learning)
Volunteer Work
Church of All Nations, Contributed to community service activities at Church of All Nations, assisting with facility maintenance and organization.
Timeline
Customer Service Assistant
Sainsbury’s, West Wickham
03.2022 - 09.2023
Digital Media & Communications Projects
Canterbury Christ Church University
B.A. (Hons) - Advertising and Public Relations
Canterbury Christ Church University
National Diploma - Health and Social Care, Media Studies
Coulsdon College