Head therapist
7 MonthsPlaces by Valamar | Stari Grad, Croatia | 04.2026 - 11.2026
- Managed daily operations and coordinated employee schedules
- Administration & inventory control
- Cross-departmental collaboration
- Conducted body & facial treatments
SPA Manager
1 Year 5 MonthsMMV Village Club | Les Arcs, France | 12.2023 - 05.2025
- Managed daily operations and scheduling to ensure smooth service delivery
- Oversaw inventory management, ensuring optimal stock levels for treatments
- Led team development initiatives, enhancing staff skills and performance
- Conducted body and facial treatments
Bike tour guide/Massage Therapist/Fitness
1 Year 2 MonthsA ROSA Cruise line | Lyon, France | 09.2021 - 11.2022
- Led engaging bike tours for groups
- Delivered body and face treatments
- Managed inventory records for equipment and supplies
- Designed and led fitness classes to promote health and wellness
- Proactively assisted the front desk team during downtime from primary responsibilities
Receptionist/Ass. Mng./Head massage therapist
7 MonthsMSC Cruise line | Genova, Italy | 01.2021 - 08.2021
- Managed front desk and spa operations
- Supervised spa staff to maintain service excellence and foster a welcoming environment
- Performed body and facial treatments to promote client relaxation and wellness
Receptionist/Massage therapist
6 Years 3 MonthsROYAL CARIBBEAN Cruise Line | Worldwide, Worldwide | 09.2013 - 12.2019
- Provided body and face services to clients
- Handled appointment scheduling
- Tracked inventory levels for accurate record-keeping.
Travels Agent
3 Years 4 MonthsKOMPAS | Subotica | 01.2010 - 05.2013
- Assists customers with travel arrangements including booking flights, hotels and tours considering their budget and preferences
- Balanced sales targets whilst maintaining high standards of customer service.
- Collaborated with hotels and airlines for affordable package deals.
- Built lasting relationships with clients, fostering loyalty and repeat business.