Enrolment Support Assistant
East Coast College
Great Yarmouth, Norfolk
2025.07 - 2025.09
- Worked in a team to manage the College annual enrolment process.
- Managed own enrolment caseload and assisted colleagues with day-to-day tasks through to completion and printing of student ID card.
- Ensured enrolment forms included all details required and applicant met funding requirements.
- Reviewed and accurately input important details relating to course choices, timetabling, and student information into student record system.
- Dealt with enrolment correspondence, ensuring clear and effective communication and efficient handling of queries.
- Handled sensitive information discreetly; upholding confidentiality and safeguarding policies.
- Enhanced office efficiency by organising files and documentation and helped to resolve enrolment issues ensuring that the temporary Enrolment Assistants met deadlines and regulatory requirements.
- Liaised and problem solved with other departments, such as the Management Information System department, to streamline processes and to ensure enrolment was efficient.
- Underwent training programmes including safeguarding and health and safety.