Jasmine Mannoukas
West Wickham
Summary
Compassionate and skilled Integrative counsellor with a talent for building trust and fostering open, supportive communication. Experienced in guiding clients through a range of personal challenges, enhancing emotional resilience and well-being. Known for cultivating safe, growth-oriented environments that empower self-awareness and personal development. Proficient in active listening, problem-solving, and establishing strong therapeutic relationships. Brings a solid foundation in psychology and thrives both independently and within collaborative, team-based settings. Dedicated to promoting mental health and facilitating positive, lasting change through tailored, client-centred approaches.
Overview
11
11
years of professional experience
8066
8066
years of post-secondary education
Work history
Counsellor
Westmeria Counselling Service
Bickley, Bromley
12.2023 - Current
- Enhanced client self-understanding for increased wellness and healing.
- Responded proactively to changing circumstances for optimised service user care.
- Built positive, productive client relationships by conducting one to one sessions.
- Completed case notes after each session and collated feedback forms filled by clients at beginning, middle and end of counselling.
- Attended regular training and supervision workshops for improved service user support..
- Assessed clients' mental health needs using appropriate diagnostic tools.
- Demonstrated ethical conduct, adhering to confidentiality guidelines and maintaining boundaries.
- Referred clients to external support services when necessary, enhancing their access to help.
- Maintained high ethical standards whilst upholding BACP Code of Ethics
- Demonstrated empathy and understanding during crisis interventions, ensuring safety and stability for clients.
- Committed fully to ongoing learning and development.
- Created safe environment for conversations about sensitive topics such as trauma or abuse.
- Applied an integrative approach, adapting techniques to individual preferences.
- Helped clients to master grounding techniques and coping skills to navigate emotional challenges between sessions.
NHS 111 Health Advisor
London Ambulance Service
London
11.2014 - 09.2020
- Provide assessment, basic health advice and information to patients, supporting them to access appropriate care
- Gave clear, concise and easy-to-understand first aid instructions to callers during emergencies
- Liaised effectively with emergency services teams, providing timely responses to urgent situations
- Remained calm under pressure to deliver reliable, trusted advice to patients requiring urgent assistance
- Answered calls promptly and calmly, providing empathetic, professional service throughout
- Carried out quick risk assessments by asking callers concise questions, providing safety advice based on situations
- Maintained caller confidentiality, with particular reference to patient confidentiality, safeguarding Data Protection Act
Education
Certificate of Higher Education - People, Work and Society
The Open University
GCSEs - Maths, English Language, English Literature, Science, Humanities, History, German & Information Tech
Bachelor of Science Honours - Open
The Open University
09.2014 - 07.2021
Level 4 Diploma in Therapeutic Counselling - Counselling
Westmeria Counselling College
09.2023 - 06.2025
Level 3 Certificate in Counselling Studies - Counselling
Eve Therapy Training And Counselling Services
09.2022 - 07.2023
Level 2 Certificate in Counselling Skills -
Bromley Adult Education Centre
CPD -
Westmeria Counselling College
Skills
- Efficient decision-making
- Client confidentiality
- Emotional maturity
- Creative thinking
- Self-awareness
- Empathetic listening
- Integrative approach
- Proactive
- Accurate case note documentation
- 200 Client Hours In-Person & Online
- Excellent Verbal Communication Skills
- Motivating & Encouraging
Timeline
Counsellor
Westmeria Counselling Service
12.2023 - Current
Level 4 Diploma in Therapeutic Counselling - Counselling
Westmeria Counselling College
09.2023 - 06.2025
Level 3 Certificate in Counselling Studies - Counselling
Eve Therapy Training And Counselling Services
09.2022 - 07.2023
NHS 111 Health Advisor
London Ambulance Service
11.2014 - 09.2020
Bachelor of Science Honours - Open
The Open University
09.2014 - 07.2021
Certificate of Higher Education - People, Work and Society
The Open University
GCSEs - Maths, English Language, English Literature, Science, Humanities, History, German & Information Tech
Level 2 Certificate in Counselling Skills -
Bromley Adult Education Centre
CPD -
Westmeria Counselling College
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