Summary
Overview
Work history
Education
Skills
Certification
Society Memberships
Awards
References
References
Timeline
CustomerServiceRepresentative

Jaskirat Singh Kaur

Preston

Summary

I am a highly motivated PhD candidate in Neuroscience with a first-class Biomedical Science (Hons) and a Master's degree in Neuroscience, proficient in a broad range of scientific laboratory techniques and experienced in conducting independent scientific research, with roles gained through various research projects and part-time opportunities. I have proven my ability to perform effectively under pressure with a systematic and accurate approach to work, demonstrating strong communication skills and a firm sense of responsibility.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Academic Notetaker

First-class support
Preston
2026.03 - 2026.04
  • Attending classes punctually
  • Delivery accurate notes meeting student's requirements and preferred formats timely
  • Maintaining confidentiality and integrity
  • Adhering to strict schedules

Customer service representative

APCOA parking
Wigan, Greater Manchester
2026.04 - 2026.10
  • Maintained up-to-date knowledge, resulting in effective product promotion.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Managed a high volume of inbound calls for quick resolution of customer issues.
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Performed administrative duties contributing towards smooth store operations.
  • Handled phone, email and social media enquiries with consistent customer service across multiple channels, including live chat.

Internship Research Project

University of Central Lancashire
Preston
2024.05 - 2024.07
  • Conducted an extensive literature review on the evolution of different photosynthetic pathways and their role in adapting crops to climate change
  • Analyzed biochemical differences among photosynthetic mechanisms to improve crop resilience under challenging environmental conditions
  • Trained in plant growth and maintenance using a walking growth chamber
  • Experienced in specimen sampling, western blotting, immunohistochemistry, and tissue preparation, including fixation and freezing

Customer service representative

Smart Meters Solutions
Horwich, Bolton
2023.08 - 2024.02
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Offered technical support, leading to enhanced user experience.
  • Collaborated with the sales team to maximise product visibility and sales.
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.

Peer Assisted Study Session Leader

University of Central Lancashire
Preston
2021.09 - 2023.05
  • Assisted first-year undergraduate students with course-related queries and provided guidance on university life
  • Planned and facilitated Kahoot quizzes for weekly tests to enhance student engagement
  • Acted as a communication bridge between students and lecturers, ensuring smooth information flow and addressing concerns

Customer service representative

Lloyds Banking Group
Preston, Lancashire
2022.06 - 2022.09
  • Developed strong relationships with customers, fostering brand loyalty and repeat business.
  • Handled returns and exchanges efficiently, maintaining high levels of customer satisfaction.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Adhered strictly to policies and procedures for continued company compliance.

Undergraduate Research Student

University of Central Lancashire
Preston
2021.05 - 2021.08
  • Critically reviewed a decade of literature on factors affecting fertility, focusing on the effects of drugs of abuse (e.g., tobacco and caffeine), BMI, foods (e.g., ginger), hormones (estrogen and progesterone), and vitamins on conception
  • Gained expertise in literature research using scientific databases through peer-reviewed journals
  • Trained in identifying misconceptions related to fertility, providing a critical analysis of myths and evidence-based facts
  • Trained in report writing with a strong emphasis on record keeping and time management

Education

Ph.D. - Neuroscience

Lancaster University
Lancaster, United Kingdom
04/2026 -

MSc - Neuroscience

University of Nottingham
Nottingham, United Kingdom
02/2024 - 12 2025

Bachelor of Science - Biomedical Science (Honors)

University of Central Lancashire
Preston, United Kingdom
09/2020 - 07/2023

Medicine Undergraduate Foundation -

University of Central Lancashire
Preston, United Kingdom
09/2019 - 06/2020

Skills

  • Animal Handling
  • Welfare and Monitoring
  • Humane Methods of Euthanasia
  • Controlled Drug Treatment
  • Power Calculations
  • Brain Dissection
  • Storage and Fixation
  • PCR
  • ELISA
  • Western Blotting
  • Microscopy
  • Cell Culture
  • Cell Counting
  • Staining Techniques
  • Tissue Preparation
  • Iworx
  • Ethovision
  • ImageJ
  • SPSS
  • Presenting
  • Academic Writing
  • Time-management
  • Resilience
  • Communication Skills
  • Organizational Skill
  • Leadership
  • Team-working Skills

Certification

PIL (A+B)

Society Memberships

  • British Neuroscience Association
  • Institute of Biomedical Sciences
  • Doctors without Borders

Awards

Awarded Exemplary Leadership Award for Peer Assisted Study sessions among entire university courses

References

Available on Request

References

References available upon request.

Timeline

Customer service representative

APCOA parking
2026.04 - 2026.10

Academic Notetaker

First-class support
2026.03 - 2026.04

Internship Research Project

University of Central Lancashire
2024.05 - 2024.07

Customer service representative

Smart Meters Solutions
2023.08 - 2024.02

Customer service representative

Lloyds Banking Group
2022.06 - 2022.09

Peer Assisted Study Session Leader

University of Central Lancashire
2021.09 - 2023.05

Undergraduate Research Student

University of Central Lancashire
2021.05 - 2021.08

Ph.D. - Neuroscience

Lancaster University
04/2026 -

MSc - Neuroscience

University of Nottingham
02/2024 - 12 2025

Bachelor of Science - Biomedical Science (Honors)

University of Central Lancashire
09/2020 - 07/2023

Medicine Undergraduate Foundation -

University of Central Lancashire
09/2019 - 06/2020
Jaskirat Singh Kaur