Summary
Overview
Work History
Education
Skills
Timeline

Jonathan Cope

Education
Newcastle

Summary

Talented academic educator with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Jon goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level academic/educational/administrative position. Ready to help team achieve institutional goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience
9
9
years of post-secondary education

Work History

Academic Notetaker

First Class Support
Newcastle upon Tyne
10.2023 - Current
  • Verified details to deliver clear, comprehensive and accurate notes.
  • Conveyed course information via direct readings or recorded audio.
  • Helped students with library research by locating resources and specific details.
  • Took dictation from students to help complete examinations and assignments.
  • Completed and submitted paperwork on behalf of students.
  • Assisted multiple students with notes from specific classes.
  • Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
  • Optimized schedules to deliver support to up to ten students each week.
  • Supported students directly during classes and laboratories.
  • Delivered notes quickly to help students stay on top of class demands.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to FCS (First Class Support) office staff.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Proofread and edited documents for accuracy and grammar.
  • Assisted clients with weekly learning and living needs to maintain self-esteem and general wellness.
  • Completed daily logs for management review.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Planned and coordinated logistics and materials for meetings and staff/student learning sand teaching events.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Increased customer service success rates by quickly resolving issues.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Progression Coach/Support Worker Assisted Accomm.

Depaul UK
Newcastle upon Tyne/Whitley Bay
04.2023 - 09.2023
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Visited future living environments to help clients develop comprehensive life, technical and job skills.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Created, prepared, and delivered reports to various departments.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Developed and implemented individualized treatment plans for clients.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Implemented community outreach programs to promote mental health awareness.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Conducted home visits to assess clients' home environment and provide support.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Facilitated peer support groups to help clients connect with others.
  • Documented client progress and activities in accordance with agency policies and procedures.

Carer - Terminal Sick Rather. Took Vol Redundancy

None. Self-sustained Carer Ror Father
Dumfries
04.2022 - 04.2023
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Built strong relationships with other family members to deliver emotional support and companionship.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported father with mental/emotional support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound father to prevent bedsores and maintain comfort levels.
  • Monitored fathers vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with feeding and monitored intake to help father achieve nutritional objectives.
  • Transported father to events and activities, medical appointments, and shopping trips.
  • Assisted with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained entire family's schedule and organized events.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Acting Deputy Director of Education

Foundation Year - Keele University
Newcastle under Lyme
09.2018 - 09.2021
  • Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
  • Delivered data outcomes to internal and external staff and stakeholders to drive continuous improvement and student engagement.
  • Fostered improved collection and use of student and educational sector data for strategic business decisions and reporting.
  • Oversaw institutional communications and branding strategies for ongoing consistency and quality.
  • Collaborated with students and staff to accomplish key objectives.
  • Developed thought leadership around specific topics and emerging practice areas in support of budget, financial and operational goals.
  • Prepared and submitted accurate, timely management reports and project budgets in various software incl. microsoft excel and access etc.
  • Created and updated records and files to maintain document compliance.
  • Worked closely with management to provide effective assistance for specific aspects of business/educational operations.
  • Worked closely with management to provide effective assistance for specific aspects of business/educational operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant student and staff documentation.
  • Trained and mentored new employees on educational sector practices and business operations.
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities.

Lecturer - Social Science and Humanities

Keele University
Newcastle under Lyme
10.2011 - 06.2018
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Created and designed quizzes, tests and projects to assess student knowledge.
  • Collaborated with faculty and staff to create meaningful learning experiences.
  • Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
  • Conducted individual research projects to actively contribute to institution's research work.
  • Used PowerPoint, Microsift Teams and Google Classroom technology to give presentations to student classrooms.
  • Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
  • Participated and led committee meetings to remain aware of developments in subject.
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
  • Implemented instructional technologies in course delivery to engage and educate students.
  • Utilized distance learning technology to instruct students remotely.
  • Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
  • Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
  • Applied innovative teaching methods to encourage student learning objectives.
  • Created materials and exercises to illustrate application of course concepts.
  • Assessed students' progress and provided feedback to enhance learning.
  • Conducted engaging in-class discussions to facilitate learning and encourage participation.
  • Built strong rapport with students through class discussions and academic advisement.
  • Created excitement and enthusiasm in classroom by delivering engaging subject matter.
  • Created syllabus and instructional plans for each class session in accord with stated course objectives.
  • Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
  • Taught diverse student population by employing various learning styles and abilities.
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Participated in various campus memberships at each assigned school to promote academics and faculty development.
  • Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
  • Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
  • Guided students in researching, structuring and presenting debate case.

Sessional Tutor

Keele University
Newcastle under Lyme
09.2002 - 07.2011
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students with helpful study habits and exam strategies.
  • Responded to email and telephone requests to provide students with specific information.
  • Met with parents to discuss student progress and address concerns.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Leveraged technology and visual aids to engage students and enhance learning.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Used flashcards and various other techniques to test and improve memory through practiced information retrieval.
  • Developed student confidence through positive reinforcement strategies.
  • Coached and mentored less-experienced tutors to observe and measure outcomes.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Maintained records of student assessments, tutoring activities and results.
  • Monitored student progress and provided feedback and support.
  • Developed methods to motivate and engage students in learning.
  • Used variety of teaching methods to successfully help wide range of students.
  • Led tutoring workshops for groups of students with related tutoring needs.
  • Collaborated with teachers and administrators to determine how best to support student success.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.

Residnt Tutor Student Accommodation Warden

Keele University
Newcastle under Lyme
09.2001 - 07.2009
  • Pastoral support for students in Keele University residential accommodation.
  • Supervision of bars and various social events for Keele University Students' Union.
  • Some security, safety and 'crowd control' responsibilities in and around Keele University residences.
  • Liaison with Keele maintenance and local emergency services to ensure student safety overnight and at weekends.
  • Supervised dining hall, outdoor recreation area, vocational shop, and student accommodation areas.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Skilled at working independently and collaboratively in a team environment.

General Hospitality, Tourism, Leisure and Retail

Multiple - Casual, Part-time And Full-time
UK and abroad
04.1990 - 09.2000
  • Developed courteous and effective working relationships.
  • Responded to customers needs and provided excellent service.
  • Actively engaged customers to provide general assistance and information on store merchandise and services.
  • Worked flexible hours/shifts across nights, weekends and holiday periods.
  • Worked closely with line/shift managers to solve problems and handle customer concerns.

Education

Bachelor of Arts - International Relations And Affairs

Keele University, Newcastle Under Lyme
07.1997 - 06.2000

Ph.D. - Global Political Economy

Keele University, Newcastle Under Lyme
10.2012 - 05.2018

Find PhD at - https://eprints.keele.ac.uk/id/eprint/5434/

Skills

Project planning

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Timeline

Academic Notetaker - First Class Support
10.2023 - Current
Progression Coach/Support Worker Assisted Accomm. - Depaul UK
04.2023 - 09.2023
Carer - Terminal Sick Rather. Took Vol Redundancy - None. Self-sustained Carer Ror Father
04.2022 - 04.2023
Acting Deputy Director of Education - Foundation Year - Keele University
09.2018 - 09.2021
Keele University - Ph.D., Global Political Economy
10.2012 - 05.2018
Lecturer - Social Science and Humanities - Keele University
10.2011 - 06.2018
Sessional Tutor - Keele University
09.2002 - 07.2011
Residnt Tutor Student Accommodation Warden - Keele University
09.2001 - 07.2009
Keele University - Bachelor of Arts, International Relations And Affairs
07.1997 - 06.2000
General Hospitality, Tourism, Leisure and Retail - Multiple - Casual, Part-time And Full-time
04.1990 - 09.2000

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