Jaroslav Kopacek
Birmingham,West Midlands
Summary
Detail-oriented professional with expertise in inventory management and stock control analysis. Demonstrates strong skills in cash handling, customer service, and order processing. Known for fast learning and effective inventory control, aiming to leverage these competencies to enhance operational efficiency.
Overview
7
7
years of professional experience
Work history
Assistant bar manager
Bank Birmingham
Birmingham, West Midlands
2024.12 - 2025.11
- Handled cash transactions accurately, ensuring daily till balance matched recorded sales.
- Handled customer complaints with professionalism and discretion.
- Managed bar staff rota for efficient shift coverage.
- Cultivated relationships with regular patrons for consistent patronage and loyalty.
- Assisted in the hiring process for new bar staff members.
Bar supervisor
Bank Birmingham
Birmingham, West Midlands
2023.10 - 2024.12
- Trained staff for improved service quality and professionalism.
- Supervised team members to ensure excellent service delivery.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
- Organized stock inventory to prevent shortages during peak hours.
Bartender
Bank Birmingham
Birmingham, West Midlands
2022.10 - 2023.10
- Created an inviting atmosphere through friendly interaction with customers.
- Maintained cleanliness through out the shift.
- Recommended drinks to customers, increasing overall sales.
- Cash handling on daily basis.
- Completed end-of-day cleanup to reset bar for next day.
- Input orders into register, calculated bills and collected payments.
Waiter
Bank Birmingham
Birmingham, West Midlands
2018.09 - 2022.10
- Explained dish components clearly to inform customers' decisions.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Delivered excellent customer service through friendly and polite interaction.
- Maintained knowledge of menu items, leading to accurate order taking.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Relayed feedback from customers to management for continuous improvement.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Skills
- Inventory management insight
- Fast learning
- Stock control analysis
- Cash handling
- Customer Service
- Inventory control
- Order processing
Affiliations
- Sports
- Video Games
- Travelling
Languages
English
Fluent
Czech
Native
Timeline
Assistant bar manager
Bank Birmingham
2024.12 - 2025.11
Bar supervisor
Bank Birmingham
2023.10 - 2024.12
Bartender
Bank Birmingham
2022.10 - 2023.10
Waiter
Bank Birmingham
2018.09 - 2022.10