Jared Castro Rosero
Leeds,West Yorkshire
Summary
- Hardworking and reliable , with a strong work ethic and a commitment to completing tasks to a high standard.
- Developed excellent customer service and communication skills through daily interaction with customers in a busy dessert shop.
- Experienced working in fast-paced hospitality environments , serving customers efficiently while maintaining quality and attention to detail.
- Confident in handling customer queries and resolving complaints calmly and professionally , ensuring customers feel heard and valued.
- Able to stay organised and focused under pressure , especially during busy periods.
- Committed to maintaining clean, safe, and well-organised workspaces , following hygiene and safety standards at all times.
- Punctual, dependable, and responsible , always ready to follow instructions and take initiative when needed.
- A fast learner who is eager to gain new skills, improve performance, and take on new challenges.
- Dedicated to providing a high-quality customer experience , ensuring every customer leaves satisfied and with a positive impression of the business..
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Pink sugar
Hossein alhwizi
Leeds, West yorkshire
2025.06 - 2025.12
Work Experience – Dessert Shop Assistant (Summer -December 2025
- Worked in a family-run dessert shop helping with customer service and dessert preparation.
- Served customers, took orders, and ensured a positive and friendly experience for everyone visiting the shop.
- Prepared and presented desserts while maintaining good hygiene and food safety standards.
- Communicated clearly with customers to answer questions about menu items and help them choose products.
- Handled customer complaints calmly and professionally, using problem-solving skills to find suitable solutions.
- Resolved customer queries by listening carefully and explaining solutions step-by-step.
- Maintained a clean, organised, and safe working environment to reduce risks and ensure safety.
- Worked efficiently during busy periods while maintaining accuracy and quality of service.
- Collaborated with family members to keep the shop running smoothly and serve customers quickly.
- Managed time effectively to balance serving customers, preparing orders, and cleaning duties.
- Worked flexible hours, covering nights, weekends and bank holidays
- Consistently arrived at work on time and ready to start immediately..
Education
A-Levels - Information and technology
Leeds City College Printworks
Leeds, West Yorkshire 2025.09 - 2027.08
Skills
Skills Developed
- Hospitality
- Customer service
- Communication
- Problem solving
- Teamwork
- Time management
- Organisation
- Ability to work under pressure
- Attention to detail
- Responsibility and reliability
- Maintaining hygiene and safety standards
- Independence
Availability
- Friday -anytime after 4pm
- Saturday- Anytime
- Sunday- Anytime
- Monday- Anytime
- Tuesday-Anytime
Timeline
A-Levels - Information and technology
Leeds City College Printworks
2025.09 - 2027.08
Pink sugar
Hossein alhwizi
2025.06 - 2025.12