Lorraine McKenzie
London
Summary
Hardworking and passionate with strong organizational skills, a fast learner, I have the ability to move seamlessly from working independently to being part of a team. Skilled in working under pressure and adapting to new situations and challenges, excellent reputation for resolving problems and improving customer satisfaction.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Sugar Shape Shifter
LorriAnn Cakes
London
05.2013 - Current
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, offer solutions, thus enabling the client to realize their vision in cake.
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
NIGHT REPLENISHMENT ASSISTANT
Waitrose White City
10.2013 - 05.2019
- Updating product knowledge and skill set when required
- Understanding of the vulnerability of stock within a retail environment
- Attention to detail and ability to recognize the benefits of effective merchandising Team working skills and ability to work with minimal supervision.
Food Service Assistant
Waitrose White City
White City
04.2013 - 09.2013
- Ensuring all goods are rotated according to date and are correctly ticketed
- Responding to the needs of the workplace as and when required
- Operating in store bake-off department
- Dealing with stock deliveries and unpacking/storing food stuffs accurately
- Recording chilled storage temperatures and cleaning and clearing work areas
Commis Chef
London 2012
07.2012 - 09.2012
- Ensuring storage and rotation of goods in accordance with HACCP regulations
- Ensuring the highest levels of kitchen hygiene and cleanliness according to European and local regulations by implementing and undertaking a daily kitchen cleaning schedule
- Maintained well-organized mise en place to keep work consistent.
Education
Certificate in IT Professionals - Culinary Arts - Pastry
University of West London
London 09.2011 - 06.2015
Certificate For IT Professionals
College of North West London
09.2010 - 06.2011
Skills
Workflow Optimization
Recipes and menu planning
Organization and Time Management
Interpersonal Communication
Spreadsheet management
Hospitality service expertise
Microsoft applications proficiency
Baking Mad Roller Skating Gym Bunny.
This label does exactly what it says on the tin, I bake, I roller skate (not as much as I would like) and I hop to the gym down the road at least three times a week.
Timeline
NIGHT REPLENISHMENT ASSISTANT
Waitrose White City
10.2013 - 05.2019
Sugar Shape Shifter
LorriAnn Cakes
05.2013 - Current
Food Service Assistant
Waitrose White City
04.2013 - 09.2013
Commis Chef
London 2012
07.2012 - 09.2012
Certificate in IT Professionals - Culinary Arts - Pastry
University of West London
09.2011 - 06.2015
Certificate For IT Professionals
College of North West London
09.2010 - 06.2011