JANUSZ NAJDOWSKI
SWINDON,Wiltshire
Summary
Experienced [Area of certification]-certified Lorry Driver, consistently providing first-class delivery services to tight deadlines. Using [Skill] and [Skill] to ensure effective, efficient goods handling and distribution operations for outstanding levels of customer satisfaction. [Area of certification]-certified Lorry Driver with extensive experience providing responsible, dependable [Industry] delivery services. Skilled in [Task] and [Task], working tirelessly to maintain punctual, professional service to consistently achieve against [Type] targets. Highly-motivated Lorry Driver, using extensive experience in safe, responsible HGV operation to provide enhanced [Type] delivery services. Working collaboratively with continued attention to quality and safety standards for high-performing [Type] support. [Area of certification] qualified. Flexible [Type] Lorry Driver with extensive industry experience, highly-motivated to achieve punctual, reliable heavy-goods delivery services. Offering expertise in [Task] and [Task], using effective communication and organisational skill to ensure outstanding performance and productivity levels. Dependable HGV Class 1 Driver with [Number] years of [Type] driving experience. Adept in [Type] trunking, ensuring timely and effective completion of deliveries in line with company targets. [Area of certification] cardholder. [Area of certification] certified HGV Class 1 Driver with [Number] years of [Type] driving experience. Ensuring accurate, efficient delivery of [Type] through excellent organisation and [Type] management skills. Experienced [Job Title] experienced in HGV driving. Focused and reliable for smooth loading, transportation and dispatch services. Forklift qualified. Reliable worker with proven track record of managing stress and time in demanding environments. Confident communicator with customer service experience. Alert, aware and patient professional with strong spacial-awareness and advanced driving abilities. Focused [Job Title] with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work history
Lorry driver
Aldi
Swindon, Wiltshire
2014.01 - Current
- Maintained working order of vehicles to facilitate timely deliveries.
- Completed delivery paperwork to company standards.
- Managed set workload and prioritised tasks to meet delivery targets.
- Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
- Manually lifted boxes and bags to load van with delivery goods.
- Complied with company policies and food regulations for customer health and safety.
- Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
- Delivered an average of [Number]+ orders per [Timeframe].
- Reported feedback to [Type] to facilitate process and service improvements.
- Adapted to needs of delivery team, providing cover during busy periods and driving range of vehicles.
- Delivered to customers on time by following pre-calculated route and schedule.
- Received [Number] [Type] feedback ratings across [Timeframe] period.
- Informed supervisor in cases of lateness or vehicle failure.
- Verified orders with customers upon delivery.
- Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
- Stored and delivered food while maximising food safety.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Applied personal road knowledge and GPS application to set shortest routes.
- Regularly updated control centre on location and availability .
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Used equipment to help load and unload passengers with physical disabilities.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Carried out complex manoeuvres in busy, high pressure environments.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Completed required paperwork certifying [Type] deliveries.
- Submitted required documentation upon journey completion.
- Selected most appropriate route, accounting for weather and road closures.
- Communicated clearly with dispatch centre about route changes and customer issues.
- Maintained clean, well-functioning vehicle through regular attention and care.
Lorry driver
Somerfield
Huntington, Staffordshire
2008.01 - 2014.01
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Evaluated customer delivery needs and determined appropriate action, escalating unresolved concerns to management.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Employed safe loading techniques to load and unload packages of [Number]+ kg with zero material damage.
- Secured signatures for deliveries using hand-held devices, maintaining records of package progress.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Ensured timely, error-free daily deliveries of [Number]+ packages, covering large geographical areas.
- Inspected and maintained gas, oil and water levels as well as tyres, lights and brakes, for safe, roadworthy delivery vehicles.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Operated manual and mechanical equipment safely and responsibly, maintaining equipment function and minimising risk.
- Safely lifted packages weighing up to [Number] kg, adhering to manual handling procedures to minimise injury risks.
- Updated routes based on real-time weather and road conditions, decreasing delivery times to meet deadlines.
- Completed and submitted daily operations logs and paperwork for well-maintained delivery records.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Kept warehouse and associated areas in orderly, neat conditions, enabling ease of product retrieval.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Provided flexible working patterns, covering overnight shifts during peak periods to meet coverage needs.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Obtained signatures on invoices and consignment paperwork, maintaining clear records of customer delivery confirmation.
Education
NVQ Level 2 - Clarendon COLLEGE
Janusz
Poland 2008.03 - 2009.03
Skills
- LGV driving
- Tail-lift operation
- Trunking
- HGV driving
- Product distribution
- Manual labour
- Truck safety inspections
- Vehicle defect reporting
- Class 1 HGV certified
- Curtainsider loading
- Pre-loading inspections
- UK driving regulations
- Driver CPC
- Safety compliance
- Client communication
Languages
English
Advanced
Timeline
Lorry driver
Aldi
2014.01 - Current
NVQ Level 2 - Clarendon COLLEGE
Janusz
2008.03 - 2009.03
Lorry driver
Somerfield
2008.01 - 2014.01