Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Janos Magyar

Leeds,West Yorkshire

Summary

Dedicated professional with extensive expertise in customer service and retail operations. Proficient in Point-Of-Sale operation, stock management, and sales reporting. Demonstrates strong skills in cash handling, returns processing, and complaint resolution. Known for resilience under pressure, active listening, and a positive attitude. Committed to enhancing customer relations through empathy and patience while maintaining efficiency in multi-tasking and time management. Career goal includes leveraging comprehensive product knowledge to drive sales growth and improve customer satisfaction.

Overview

7
7
years of professional experience

Work history

Sales Assistant

Nike
Leeds, West Yorkshire
01.2025 - Current
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Built strong relationships with regular customers for repeat business.
  • Offered personalised shopping advice to enhance customer experiences.
  • Learnt about new products quickly, providing comprehensive guidance to customers.

Sales Assistant/ Shift leader

Foot Locker
Leeds, West Yorkshire
06.2022 - 01.2025
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.

Welcome Desk Assistant

Leeds Beckett Student Union
Leeds, West Yorkshire
10.2021 - 05.2022
  • Enhanced customer satisfaction by providing timely and accurate information.
  • Maintained cleanliness and organisation of the welcome desk for a professional appearance.
  • Facilitated smooth check-in process to ensure guest comfort.
  • Handled guest queries, resulting in increased customer satisfaction.
  • Managed incoming and outgoing communication with efficiency.
  • Coordinated with team members for seamless service delivery.
  • Assisted in booking arrangements for enhanced guest experience.

Sales Associate

Foot Locker
Leeds, West Yorkshire
10.2018 - 10.2021
  • Increased customer satisfaction by providing exceptional service.
  • Boosted brand awareness for raising sales performance.
  • Ensured store cleanliness for a welcoming shopping environment.
  • Handled cash transactions accurately to avoid discrepancies.
  • Assisted shoppers with product selection for improved buying experience.
  • Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
  • Facilitated smooth checkout process for enhanced customer satisfaction.

Education

Bachelor of Science - Criminology

Leeds Beckett University
Leeds
09/2019 - 06/2024

A-Levels - Criminology

Notre Dame Catholic Sixth Form College
Leeds
09/2018 - 05/2019

A-Levels - Business

Notre Dame Catholic Sixth Form College
Leeds
09/2017 - 05/2019

A-Levels - Personal Finance

Notre Dame Catholic Sixth Form College
Leeds
09/2016 - 06/2017

Skills

  • Product knowledge
  • Point-Of-Sale operation
  • Stock management
  • Customer relations
  • Sales reporting
  • Cash handling
  • Returns processing
  • Complaint resolution
  • Time management
  • Active listening
  • Conflict resolution
  • Resilience under pressure
  • Patience with customers
  • Multi-Tasking efficiency
  • Strong empathy
  • Positive attitude
  • Customer Service
  • Sales techniques
  • Payment Processing
  • Stock counting
  • Merchandise control
  • POS Systems
  • Refund and exchange processing
  • Loss prevention
  • Till and cash handling

Languages

English
Proficient (C2)
Hungarian
Native

References

References available upon request.

Timeline

Sales Assistant

Nike
01.2025 - Current

Sales Assistant/ Shift leader

Foot Locker
06.2022 - 01.2025

Welcome Desk Assistant

Leeds Beckett Student Union
10.2021 - 05.2022

Sales Associate

Foot Locker
10.2018 - 10.2021

Bachelor of Science - Criminology

Leeds Beckett University
09/2019 - 06/2024

A-Levels - Criminology

Notre Dame Catholic Sixth Form College
09/2018 - 05/2019

A-Levels - Business

Notre Dame Catholic Sixth Form College
09/2017 - 05/2019

A-Levels - Personal Finance

Notre Dame Catholic Sixth Form College
09/2016 - 06/2017

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Janos Magyar