Jannatul Ferdous
Oldham
Summary
Experienced Senior Care Assistant with a focus on maintaining dignity and independence for elderly residents. Expertise in personal care, medication assistance, and health monitoring, paired with strong interpersonal skills. Business development background enhances organizational and leadership abilities in healthcare settings. Dedicated to providing high-quality, person-centered care aligned with UK health and social care regulations.
Personable individual with keen interest in hospitality industry. Demonstrates strong communication skills and knack for teamwork, coupled with ability to multitask in fast-paced environments. Aims to contribute to welcoming and efficient dining experience for all guests.
Seasoned professional with focus on hospitality and customer service. Brings to table ability to enhance dining experiences and ensure customer satisfaction. Skills include clear communication, quick adaptability and teamwork.
Overview
5
5
years of professional experience
6065
6065
years of post-secondary education
1
1
Certification
Work history
Waiter assistant
Jannatul Ferdous
Oldham, Manchester
2025.09 - 2026.01
- Ensured timely delivery of food and beverages to enhance guest experience.
- Collaborated with kitchen staff to uphold high standards of food presentation and quality.
- Ensured cleanliness and organisation of table settings to enhance dining experiences for patrons.
Business development officer
Jannatul Ferdous
Moulvibazar , Bangladesh
2021.01 - 2025.01
- Led initiatives to identify and pursue new business opportunities to enhance market presence.
- Developed and maintained strong relationships with clients to foster loyalty and repeat business.
- Conducted market research to identify trends and inform strategic decisions for business growth.
Senior Care Assistant (Certified)
The Royel (pvt) Hospital
Bangladesh
2022.02 - 2023.04
- Delivered high-quality care, including personal hygiene, mobility support, and meal preparation.
- Supported residents with medication administration and monitored their health conditions.
- Maintained accurate care plans and ensured compliance with safety and hygiene protocols.
- Provided emotional support, ensuring comfort, dignity, and wellbeing of residents.
- Assisted in training and mentoring new staff.
Education
BBA - Management
Moulvibazar Govt College
Moulvibazar, Sylhet 01.2021
Higher Secondary Certificate - Business Studies
BAF Shaheen College Shamshernagar
Moulvibazar,Sylhet 01.2017
Master’s of research programme - Islamic Economics & Finance
University of Greater Manchester
Bolton 09.2025
Skills
- Elderly Care & Patient Support
- Medication Assistance & Health Monitoring
- Care Planning & Record Keeping
- Health & Safety Compliance
- Teamwork & Communication
- Empathy, Compassion & Patience
- Problem-Solving & Time Management
Certification
- Senior Care Assistant Job Certificate (2025)
- First Aid & CPR Training
- Health & Safety Awareness
- The Oliver McGowan Mandatory Training on Learning Disability and Autism – Part 1 of 2.
- e-Learning for Healthcare (e-LFH) certification.
Hobbies & Interests
Baking, Badminton, Blogging, Community Volunteering
Languages
English
Advanced
C1