Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Janine Williams

Swansea,City and County of Swansea

Summary

Dedicated professional with a strong foundation in client advocacy and accommodation-based support, demonstrating resilience in difficult situations. Skilled in risk assessment application, basic nursing care, and infection control knowledge, with a proven ability to manage professional boundaries effectively. Committed to providing empathetic care to vulnerable clients, supported by suicide prevention training and a clean driving record.

Overview

2026
2026
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Medical receptionist

NHS Ty Elli Medical Practice
Llanelli, Carmarthenshire

Support worker

Goleudy
Swansea, City and County of Swansea
2022.04 - 2025.04
  • Facilitated temporary accommodation for street homeless individuals.
  • Supported needle exchange programme to promote public health.
  • Contributed feedback on client progress, leading to refined personalised care plans.
  • Delivered daily living skills training to enhance client self-sufficiency.
  • Provided clean clothing, washing facilities, and showers for homeless individuals.
  • Assisted clients with DWP forms for benefits applications.

Health care assistant

NHS Ty Elli Surgery
Llanelli, Carmarthenshire
2018.07 - 2022.03
  • Monitored vital signs of elderly patients, ensuring precise blood pressure readings.
  • Assisted patients with routine blood pressure checks for optimal health management.
  • Collected blood samples from patients to facilitate diagnostic procedures.
  • Provided basic health education on diet and alcohol consumption to enhance patient awareness.
  • Maintained patient confidentiality in accordance with NHS data protection standards.

Medical receptionist

NHS Ty Elli Medical Practice
Llanelli, Carmarthenshire
2013.04 - 2018.07
  • Reviewed blood results and communicated findings directly to patients.
  • Maintained accurate patient files for effective tracking and management.
  • Established trusting relationships with patients through professional communication.
  • Managed high-volume phone calls to ensure efficient appointment scheduling.

Education

Bachelor of Arts - English Literature and Language

Swansea Metropolitan University
Swansea
2001.09 - 2005.05

A-Levels - English, History and Politics

St Malachy's High School
Co. Down Northern Ireland
1997.09 - 1999.06

Skills

  • resilience in difficult situations
  • Self-Management
  • Risk assessment application
  • Basic nursing care
  • Dealing with vulnerable clients
  • reliable and trustworthy
  • Professional boundaries understanding
  • Infection control knowledge
  • Empathy for clients
  • Suicide Prevention training
  • Accommodation-based support
  • Clean driving record
  • Client advocacy

Affiliations

  • Reading and Animal Welfare

Certification

Full UK Driving Licence

Timeline

Support worker

Goleudy
2022.04 - 2025.04

Health care assistant

NHS Ty Elli Surgery
2018.07 - 2022.03

Medical receptionist

NHS Ty Elli Medical Practice
2013.04 - 2018.07

Bachelor of Arts - English Literature and Language

Swansea Metropolitan University
2001.09 - 2005.05

A-Levels - English, History and Politics

St Malachy's High School
1997.09 - 1999.06

Medical receptionist

NHS Ty Elli Medical Practice
Janine Williams