Janine Williams
Swansea,City and County of Swansea
Summary
Dedicated professional with a strong foundation in client advocacy and accommodation-based support, demonstrating resilience in difficult situations. Skilled in risk assessment application, basic nursing care, and infection control knowledge, with a proven ability to manage professional boundaries effectively. Committed to providing empathetic care to vulnerable clients, supported by suicide prevention training and a clean driving record.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Medical receptionist
NHS Ty Elli Medical Practice
Llanelli, Carmarthenshire
Support worker
Goleudy
Swansea, City and County of Swansea
04.2022 - 04.2025
- Facilitated temporary accommodation for street homeless individuals.
- Supported needle exchange programme to promote public health.
- Contributed feedback on client progress, leading to refined personalised care plans.
- Delivered daily living skills training to enhance client self-sufficiency.
- Provided clean clothing, washing facilities, and showers for homeless individuals.
- Assisted clients with DWP forms for benefits applications.
Health care assistant
NHS Ty Elli Surgery
Llanelli, Carmarthenshire
07.2018 - 03.2022
- Monitored vital signs of elderly patients, ensuring precise blood pressure readings.
- Assisted patients with routine blood pressure checks for optimal health management.
- Collected blood samples from patients to facilitate diagnostic procedures.
- Provided basic health education on diet and alcohol consumption to enhance patient awareness.
- Maintained patient confidentiality in accordance with NHS data protection standards.
Medical receptionist
NHS Ty Elli Medical Practice
Llanelli, Carmarthenshire
04.2013 - 07.2018
- Reviewed blood results and communicated findings directly to patients.
- Maintained accurate patient files for effective tracking and management.
- Established trusting relationships with patients through professional communication.
- Managed high-volume phone calls to ensure efficient appointment scheduling.
Education
Bachelor of Arts - English Literature and Language
Swansea Metropolitan University
Swansea 09.2001 - 05.2005
A-Levels - English, History and Politics
St Malachy's High School
Co. Down Northern Ireland 09.1997 - 06.1999
Skills
- resilience in difficult situations
- Self-Management
- Risk assessment application
- Basic nursing care
- Dealing with vulnerable clients
- reliable and trustworthy
- Professional boundaries understanding
- Infection control knowledge
- Empathy for clients
- Suicide Prevention training
- Accommodation-based support
- Clean driving record
- Client advocacy
Affiliations
- Reading and Animal Welfare
Certification
Full UK Driving Licence
Timeline
Support worker
Goleudy
04.2022 - 04.2025
Health care assistant
NHS Ty Elli Surgery
07.2018 - 03.2022
Medical receptionist
NHS Ty Elli Medical Practice
04.2013 - 07.2018
Bachelor of Arts - English Literature and Language
Swansea Metropolitan University
09.2001 - 05.2005
A-Levels - English, History and Politics
St Malachy's High School
09.1997 - 06.1999
Medical receptionist
NHS Ty Elli Medical Practice
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