Janine West
Kilsyth,North Lanarkshire
Summary
Motivated by having an autistic child and having attended a multitude of training and information sessions. I have gathered a wealth of knowledge on how to understand and support individuals who have autism and learning disabilities. I did this to firstly better understand and support my son but now feel it is something I would like to explore in a work capacity. I am currently studying a degree in Heath and Social care through the Open University. I do voluntary work with PALS and Play Peace and I am committed to enhancing the quality of life for individuals with autism and learning disabilities. I'm compassionate and dedicated individual with a natural ability to communicate empathetically and work collaboratively, demonstrating strong interpersonal and organisational skills. I'm eager to make meaningful difference in a support worker role.
Overview
18
18
years of professional experience
Work history
Care Assistant
Craig En Goyne Care Home
Kilsyth , North Lanarkshire
2025.07 - Current
- Delivered high-quality care to residents, to adhere to and achieve care plan objectives.
- Monitored physical and emotional wellbeing, promptly reporting changes to the nurse in charge.
- Maintained confidentiality and compliance standards for optimised resident care.
- Assisted residents with personal care tasks, promoting hygiene and cleanliness.
- Encouraged independence while providing necessary support during activities.
- Ensured safety by maintaining cleanliness and orderliness in the home.
- Kept detailed records of care activities.
- Adapted to residents needs, facilitating personalised care approaches.
Payroll Administrator
AAB/French Duncan
Stirling , Stirlingshire
2012.11 - 2025.07
- Liaise with clients to ensure an accurate, timely and compliant payroll processing.
- Acting as an intermediary between the client, their employees, HMRC and pension providers.
- Create records for new starters and process leavers producing P45's and removing employees from the payroll.
- Calculate all elements of employees pay correctly using Star payroll, carrying out manual calculations. Producing and providing a payslip each pay period to the employees.
- Kept employee records complete, accurate and compliant.
- Maintained a high level of confidentiality adhering to GPDR guidelines.
- Conducted spot checks on payrolls to ensure accuracy prior to finalisation.
- Resolved discrepancies promptly, improving operational accuracy and efficiency.
- Generated comprehensive payroll reports for management decision-making.
Payroll Administrator Finance Assistant
SYHA Hostelling Scotland
Stirling , Stirlingshire
2009.02 - 2012.11
- Streamlined communication between hostels and offices to enhance payroll information exchange.
- Collaborated with HR to facilitate onboarding and off-boarding processes.
- Adjusted salaries during promotions to ensure equitable remuneration.
- Optimised payroll processing system, increasing overall efficiency.
- Provided regular payroll expenditure reports to support management decisions.
- Maintained accurate annual leave records, preventing conflicts from overlapping holidays.
- Managed timesheets, ensuring precise recording of employee working hours.
- Aid the finance department and the finance manager.
Trainee Bookkeeper
Curle & Co
Kilsyth , North Lanarkshire
2008.06 - 2009.02
- Facilitated smooth departmental operations through organised file management and data entry.
- Maintained high service levels while addressing client queries and complaints.
- Prepared comprehensive reports to inform decision-making processes.
- Handled incoming calls and emails, ensuring prompt responses.
- Streamlined filing systems to enhance office efficiency.
- Organised regular team meetings to improve communication among staff.
- Delivered exceptional administrative support to bookkeepers and accounts staff during peak periods.
- Shadowed senior members to develop industry-specific skills and practical knowledge.
Education
Bachelor of Arts - Health & Social Care
The Open University
2025.10 -
Higher National Diploma - Accounts & Finance
North Glasgow College
Springburn, Glasgow City 2025.09 - 2028.06
Modern Appreticeship - Business Asdministration
Skills Devlopment Scotland
Online 2009.08 - 2011.06
GCSEs - Maths English Modern Studies Chemistry French German Home Economics Craft & Design
Kilsyth Academy
Kilsyth, North Lanarkshire 2002.08 - 2004.06
Skills
- Personal care assistance
- Patient safeguarding
- Compassionate support
- Record keeping
- Person-centred care
- Confidentiality awareness
- Elderly companionship
- End-of-life support
- Activities of daily living
- Infection control
- Housekeeping services
- Specialised equipment proficiency
- Manual handling certification
- Hoist operation expertise
- Autism & learning disability awareness
References
References available upon request.
Timeline
Bachelor of Arts - Health & Social Care
The Open University
2025.10 -
Higher National Diploma - Accounts & Finance
North Glasgow College
2025.09 - 2028.06
Care Assistant
Craig En Goyne Care Home
2025.07 - Current
Payroll Administrator
AAB/French Duncan
2012.11 - 2025.07
Modern Appreticeship - Business Asdministration
Skills Devlopment Scotland
2009.08 - 2011.06
Payroll Administrator Finance Assistant
SYHA Hostelling Scotland
2009.02 - 2012.11
Trainee Bookkeeper
Curle & Co
2008.06 - 2009.02
GCSEs - Maths English Modern Studies Chemistry French German Home Economics Craft & Design
Kilsyth Academy
2002.08 - 2004.06