Janine Patterson
Shrewsbury,United Kingdom
Summary
Dedicated professional with expertise in therapeutic relationships and responsive interactions, ensuring confidentiality and effective risk management. A team player and exceptional communicator, skilled in multidisciplinary teamwork to achieve organisational goals. Committed to leveraging core competencies to enhance collaborative environments and drive success.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Looking for a new challenge and a new work environment.
Overview
25
25
years of professional experience
16
16
years of post-secondary education
Work history
Staff nurse
Shropshire Community Health NHS Trust
Shrewsbury, Shropshire
06.2018 - Current
- Facilitated smooth discharge processes for a seamless transition home.
- Updated patient records meticulously to ensure accurate documentation.
- Administered medication for pain management and symptom control.
- Increased patient understanding with clear explanation of medical procedures.
- Handled emergency situations calmly leading to successful crisis resolution.
- Monitored vital signs, identifying any significant changes in condition.
- Coordinated with pharmacy staff ensuring timely delivery of medicines.
- Improved patient comfort by providing expert bedside care.
- Administered intravenous fluids, achieving correct hydration levels in patients.
- Executed clinical tasks efficiently whilst maintaining attention to detail.
- Maintained high standards of cleanliness and hygiene within the ward.
- Identified early warning signs of deteriorating health through vigilant monitoring.
- Adhered strictly to safety guidelines minimising workplace incidents.
- Collaborated with multidisciplinary team to enhance patient care.
- Provided compassionate emotional support to patients, easing their anxiety.
- Led health education sessions to promote healthy lifestyle choices in patients.
- Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
- Liaised effectively with relatives, keeping them informed about patient progress.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
Face to Face customer services
Shropshire Council
Shrewsbury, Shropshire
02.2015 - 06.2018
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Criminal Justice Drug Worker
Shropshire Council
Shrewsbury, Shropshire
02.2001 - 02.2015
- Resolved conflicts in high-stress situations by employing negotiation skills.
- Enhanced team morale through open communication and constructive feedback.
- Fostered positive relationships with clients through professional interactions.
- Communicated well with team across multiple locations.
- Assessed and implemented care for offenders who committed crime to fund drug use
- Liaised with medical professionals to ensure correct treatment
- Liaised with police custody and prison teams to ensure assessments and treatments commence
- Liaised with court staff including solicitors and magistrates to identify and offer treatment to clients
- Assisted patients in overcoming addiction for improved overall health.
- Utilised cognitive behavioural therapy techniques in counselling sessions to help clients overcome addictive behaviours.
- Offered advice on healthier lifestyle choices leading to better physical and mental health.
- Coordinated with medical professionals, enhancing patient care plans.
- Conducted risk assessments with each client to ensure safety and well-being.
- Promoted safe practices with regular counselling sessions.
- Prepared detailed case notes after each session, maintaining accurate records and facilitating ongoing treatment planning.
Education
City and Guilds level 2 - Patisserie and confectionary
Shrewsbury College of Arts and Technology
Shrewsbury, Shropshire 09.2023 - 05.2024
Return to Practise Nursing - Adult nursing
Staffordshire University
Stoke-on-Trent 07.2017 - 03.2018
Diploma of Higher Education - Addiction Studies
University of Leeds
Leeds 02.2009 - 02.2012
Diploma of Higher Education - Adult Nursing
Staffordshire University
Stoke-on-Trent 03.1994 - 03.1997
A-Levels - Ancient History
Cardinal Newman college
Preston, Lancashire 09.1985 - 07.1987
o-Levels - Maths
Cardinal Newman college
Preston, Lancashire 09.1985 - 07.1987
O Level - English
All Hallows RC high school
Preston, Lancashire 09.1980 - 06.1985
Skills
- Therapeutic relationships
- Responsive interactions
- Understanding confidentiality
- Team player
- Exceptional communicator
- Multidisciplinary teamwork
- Risk Management
Affiliations
- Travel
- Cooking and baking
- Reading
- Theatre
- Countryside dog walks
References
References available upon request.
Timeline
City and Guilds level 2 - Patisserie and confectionary
Shrewsbury College of Arts and Technology
09.2023 - 05.2024
Staff nurse
Shropshire Community Health NHS Trust
06.2018 - Current
Return to Practise Nursing - Adult nursing
Staffordshire University
07.2017 - 03.2018
Face to Face customer services
Shropshire Council
02.2015 - 06.2018
Diploma of Higher Education - Addiction Studies
University of Leeds
02.2009 - 02.2012
Criminal Justice Drug Worker
Shropshire Council
02.2001 - 02.2015
Diploma of Higher Education - Adult Nursing
Staffordshire University
03.1994 - 03.1997
A-Levels - Ancient History
Cardinal Newman college
09.1985 - 07.1987
o-Levels - Maths
Cardinal Newman college
09.1985 - 07.1987
O Level - English
All Hallows RC high school
09.1980 - 06.1985