Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Janine Patterson

Janine Patterson

Shrewsbury,United Kingdom

Summary

Dedicated professional with expertise in therapeutic relationships and responsive interactions, ensuring confidentiality and effective risk management. A team player and exceptional communicator, skilled in multidisciplinary teamwork to achieve organisational goals. Committed to leveraging core competencies to enhance collaborative environments and drive success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Looking for a new challenge and a new work environment.


Overview

25
25
years of professional experience
16
16
years of post-secondary education

Work history

Staff nurse

Shropshire Community Health NHS Trust
Shrewsbury, Shropshire
06.2018 - Current
  • Facilitated smooth discharge processes for a seamless transition home.
  • Updated patient records meticulously to ensure accurate documentation.
  • Administered medication for pain management and symptom control.
  • Increased patient understanding with clear explanation of medical procedures.
  • Handled emergency situations calmly leading to successful crisis resolution.
  • Monitored vital signs, identifying any significant changes in condition.
  • Coordinated with pharmacy staff ensuring timely delivery of medicines.
  • Improved patient comfort by providing expert bedside care.
  • Administered intravenous fluids, achieving correct hydration levels in patients.
  • Executed clinical tasks efficiently whilst maintaining attention to detail.
  • Maintained high standards of cleanliness and hygiene within the ward.
  • Identified early warning signs of deteriorating health through vigilant monitoring.
  • Adhered strictly to safety guidelines minimising workplace incidents.
  • Collaborated with multidisciplinary team to enhance patient care.
  • Provided compassionate emotional support to patients, easing their anxiety.
  • Led health education sessions to promote healthy lifestyle choices in patients.
  • Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
  • Liaised effectively with relatives, keeping them informed about patient progress.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.

Face to Face customer services

Shropshire Council
Shrewsbury, Shropshire
02.2015 - 06.2018
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Improved efficiency and productivity by acquiring new skills.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Criminal Justice Drug Worker

Shropshire Council
Shrewsbury, Shropshire
02.2001 - 02.2015
  • Resolved conflicts in high-stress situations by employing negotiation skills.
  • Enhanced team morale through open communication and constructive feedback.
  • Fostered positive relationships with clients through professional interactions.
  • Communicated well with team across multiple locations.
  • Assessed and implemented care for offenders who committed crime to fund drug use
  • Liaised with medical professionals to ensure correct treatment
  • Liaised with police custody and prison teams to ensure assessments and treatments commence
  • Liaised with court staff including solicitors and magistrates to identify and offer treatment to clients
  • Assisted patients in overcoming addiction for improved overall health.
  • Utilised cognitive behavioural therapy techniques in counselling sessions to help clients overcome addictive behaviours.
  • Offered advice on healthier lifestyle choices leading to better physical and mental health.
  • Coordinated with medical professionals, enhancing patient care plans.
  • Conducted risk assessments with each client to ensure safety and well-being.
  • Promoted safe practices with regular counselling sessions.
  • Prepared detailed case notes after each session, maintaining accurate records and facilitating ongoing treatment planning.

Education

City and Guilds level 2 - Patisserie and confectionary

Shrewsbury College of Arts and Technology
Shrewsbury, Shropshire
09.2023 - 05.2024

Return to Practise Nursing - Adult nursing

Staffordshire University
Stoke-on-Trent
07.2017 - 03.2018

Diploma of Higher Education - Addiction Studies

University of Leeds
Leeds
02.2009 - 02.2012

Diploma of Higher Education - Adult Nursing

Staffordshire University
Stoke-on-Trent
03.1994 - 03.1997

A-Levels - Ancient History

Cardinal Newman college
Preston, Lancashire
09.1985 - 07.1987

o-Levels - Maths

Cardinal Newman college
Preston, Lancashire
09.1985 - 07.1987

O Level - English

All Hallows RC high school
Preston, Lancashire
09.1980 - 06.1985

Skills

  • Therapeutic relationships
  • Responsive interactions
  • Understanding confidentiality
  • Team player
  • Exceptional communicator
  • Multidisciplinary teamwork
  • Risk Management

Affiliations

  • Travel
  • Cooking and baking
  • Reading
  • Theatre
  • Countryside dog walks

References

References available upon request.

Timeline

City and Guilds level 2 - Patisserie and confectionary

Shrewsbury College of Arts and Technology
09.2023 - 05.2024

Staff nurse

Shropshire Community Health NHS Trust
06.2018 - Current

Return to Practise Nursing - Adult nursing

Staffordshire University
07.2017 - 03.2018

Face to Face customer services

Shropshire Council
02.2015 - 06.2018

Diploma of Higher Education - Addiction Studies

University of Leeds
02.2009 - 02.2012

Criminal Justice Drug Worker

Shropshire Council
02.2001 - 02.2015

Diploma of Higher Education - Adult Nursing

Staffordshire University
03.1994 - 03.1997

A-Levels - Ancient History

Cardinal Newman college
09.1985 - 07.1987

o-Levels - Maths

Cardinal Newman college
09.1985 - 07.1987

O Level - English

All Hallows RC high school
09.1980 - 06.1985
Janine Patterson