Janine Bennett
Daventry,West Northamptonshire
Summary
Experienced professional with focus on ensuring smooth and enjoyable journey for passengers. Skilled in managing schedules, addressing customer inquiries, and maintaining safety protocols. Capable of creating positive travel experience through excellent communication and problem-solving abilities.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Snr Conductor
West Midlands Trains, Leamington Spa
Leamington Spa
2021.02 - Current
- Facilitated train dispatching to ensure timely departures. Assisted in maintaining safety standards during operations. Supported selective door openings for passenger convenience. Conducted ticket inspections for revenue collection. Provided assistance to passengers as needed.
Platform Host/Train Dispatcher
Chiltern Railways, Leamington Spa
Leamington Spa
2017.06 - 2021.02
- Enhanced passenger experience through timely train dispatching and support. Streamlined communication among multidisciplinary teams to improve operational efficiency. Contributed to effective disruption management, utilising personal and interpersonal skills to maintain service continuity.
Children's Orthopaedic Nurse
NHS, Royal Orthopaedic hospital
2016.02 - 2017.06
- Oversaw nursing care for orthopaedic and oncology patients to ensure high-quality treatment. Managed wound care protocols and medication administration effectively. Coordinated rehabilitation and physiotherapy efforts to enhance patient recovery. Led theatre assistance to support surgical teams in achieving optimal outcomes. Promoted family-centred and holistic care principles within the nursing practice. Collaborated with multidisciplinary teams to streamline patient care processes and reporting.
Community Staff Nurse
NHS, Birmingham Community Healthcare
2015.04 - 2016.02
- Led safeguarding efforts in child protection by implementing health promotion strategies across various clinics. Oversaw the operation of enuresis and school drop-in clinics to ensure comprehensive health services for children. Coordinated immunisation programmes and sexual health initiatives, alongside monitoring hearing and height checks in baby clinics.
Neonatal Staff Nurse
NHS, Heartlands Hospital
2013.09 - 2015.04
- Provided care for neonatal babies. Administered medications for neonatal abstinence syndrome. Facilitated breastfeeding support for new mothers. Ensured safeguarding of vulnerable infants.
Education
RN-Child BSc (Hons) - Nursing
Birmingham City University
Edgbaston 2010.10 - 2013.05
Neonatal special care foundation course - undefined
Stafford University
Stafford 2013.10 - 2013.05
Access to HE in health studies - undefined
Solihull College
Woodlands Campus 2009.09 - 2010.05
GCSE - Business Studies, Science, English Literature, English Language, History, Mathematics, French, General Studies
Simon Digby Secondary School
Solihull 1986.09 - 1991.05
Languages
English
Awards
Gem awards - Chiltern Railways February 2018 Awarded for Customer service and Environment., Customer service award - The Associates finance Company 1995 Awarded for being the best customer service representative in the company second year running., Customer service awards - The Associates finance Company 1994 Awarded for best customer service representative in the company.
Timeline
Snr Conductor
West Midlands Trains, Leamington Spa
2021.02 - Current
Platform Host/Train Dispatcher
Chiltern Railways, Leamington Spa
2017.06 - 2021.02
Children's Orthopaedic Nurse
NHS, Royal Orthopaedic hospital
2016.02 - 2017.06
Community Staff Nurse
NHS, Birmingham Community Healthcare
2015.04 - 2016.02
Neonatal special care foundation course - undefined
Stafford University
2013.10 - 2013.05
Neonatal Staff Nurse
NHS, Heartlands Hospital
2013.09 - 2015.04
RN-Child BSc (Hons) - Nursing
Birmingham City University
2010.10 - 2013.05
Access to HE in health studies - undefined
Solihull College
2009.09 - 2010.05
GCSE - Business Studies, Science, English Literature, English Language, History, Mathematics, French, General Studies
Simon Digby Secondary School
1986.09 - 1991.05