Janette Chadbond
Newbury,West Berkshire
Summary
Dedicated and reliable individual, with extensive experience in customer-facing roles, stemming from medical secretary to teaching assistant in a special educational needs school. I bring strong communication and organisational skills, allowing me to successfully maintain client databases with accuracy and efficiency. I thrive in inclusive environments, working as a team towards exceptional customer service and would be proud to represent an award winning company.
Overview
37
37
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Teaching Assistant, Special Eduational Needs
West Berkshire Council
Newbury, West Berkshire
2012.02 - 2022.06
- Sought resolutions for behavioural and emotional issues through effective communication, limiting risk and enabling student progress
- Attended professional development workshops to learn the best methods of practice for supporting the pupils
- Adapted teaching methods to cater to various learning styles.
- Fostered inclusive classroom setting, promoting peer interaction and acceptance.
Personal Secretary
Chris Stevens Computer Training Company
Bolton, Greater Manchester
1998.06 - 2000.06
- Assisted internal and external contacts by addressing queries to provide timely responses.
- Supported office efficiency by streamlining procedures for improved workflow.
- Developed skills in Microsoft Excel to coordinate multiple businesses effectively.
- Initiated outbound sales calls to prospective clients, communicating product value and generating qualified leads.
Personal Assistant
Bolton Lads & Girls Club
Bolton, Greater Manchester
1994.02 - 1998.06
- Proactively handled purchasing tasks for office supplies.
- Update company databases, maintaining confidentiality of documents when required to ensure secure handling of sensitive information.
- Organised and maintained filing system for easy staff access.
- Liaised with families to effectively plan schedules and events
Medical Secretary
Dr I W Delamore
Bolton, Greater Manchester
1985.01 - 1992.02
- Transcribed and managed medical reports accurately, reducing errors in documentation.
- Followed strict safety standards, patient protection requirements, and legal guidelines.
Education
Diploma of Higher Education - Medical Secretarial
Bolton College
Bolton 1980.09 - 1982.07
Skills
- Interpersonal skills
- Highly organised
- Database management
- Proactive team player
- Attention to detail
- Microsoft Office
Certification
Diploma OCR Level 2 & 3
Special Educational Needs
Timeline
Teaching Assistant, Special Eduational Needs
West Berkshire Council
2012.02 - 2022.06
Personal Secretary
Chris Stevens Computer Training Company
1998.06 - 2000.06
Personal Assistant
Bolton Lads & Girls Club
1994.02 - 1998.06
Medical Secretary
Dr I W Delamore
1985.01 - 1992.02
Diploma of Higher Education - Medical Secretarial
Bolton College
1980.09 - 1982.07