janetta barnett
Customer service
Faversham,Kent
Summary
Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.
Overview
12
12
years of professional experience
Work history
Waitress
moonlight ( ali )
Faversham, Kent
01.2023 - 02.2024
- Verified completed orders and served guests at tables.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Kept tables clear of used crockery, glassware and cutlery.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Accurately took orders, making menu recommendations as appropriate.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Increased order value by upselling sides, drinks and desserts.
Customer service
......
Chatham, Kent
07.2016 - 01.2024
Waitress supervisor
B&G ( bayrum )
Sittingbourne, Kent
05.2019 - 01.2023
- Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
- Checked customer IDs to confirm age before selling age-restricted products.
- Prepared tables for guests and reset tables between customers.
- Quickly established positive rapport with customers to elevate guest experience and maximise upselling opportunities.
Co-op
Jackie
Ashford, Kent
03.2012 - 10.2015
Education
NVQ Level 2 - Performing arts, drama, maths
Canterbury college
Canterbury, KentGCSEs - Math B. Art A. English B. Geography C
Christchurch secondary school
Ashford, KentSkills
- Food and wine pairing
- Guest rapport
- Opening and closing procedures
- Outstanding customer service
- Inventory control
- [Product or Service] knowledge
- Organised and reliable
- Allergy awareness
- Table serving
- Customer demographics understanding
- Sales strategy familiarity
- Advanced product knowledge
- Customer support management
Timeline
Waitress
moonlight ( ali )
01.2023 - 02.2024
Waitress supervisor
B&G ( bayrum )
05.2019 - 01.2023
Customer service
......
07.2016 - 01.2024
Co-op
Jackie
03.2012 - 10.2015
NVQ Level 2 - Performing arts, drama, maths
Canterbury college
GCSEs - Math B. Art A. English B. Geography C
Christchurch secondary school
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