Summary
Overview
Work history
Education
Skills
Timeline
Generic

Janet Francis

Trelewis,Mid-Glamorgan

Summary

  • Dedicated and detail -Oriented professional with a proven track record excelling in the smooth running of the station. My enthusiasm allows me to identify and resolve issues effectively. Known for my excellent communication and interpersonal skills I create a collaborative environment and engage with others to ensure high quality outcomes'
  • Looking for an opportunity to contribute my expertise and knowledge of this Police Force

Overview

45
45
years of professional experience

Work history

Station Support Officer

British Transport Police
Cardiff, South Glamorgan
2011.09 - Current

Achievements and Responsibilities

  • Currently supporting over sixty Police Officers and PCSO's by dealing with their Clothing and Stationary requirements.
  • Taking calls from members of the public and officers using my knowledge gained over my 45 years continuous Police service.
  • Checking in visitors and providing appropriate passes and security clearances.
  • Providing records management services for stations including archiving as required in line with Force Policy
  • Proficient in Force Systems including Word, Excel, Niche, Control Works, Police National Computer and Cycmopa systems.

Police Constable

British Transport Police
Cardiff, South Glamorgan
1978.09 - 2008.09
  • Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Patrolled Station areas for optimised community safety.
  • Wrote and submitted reports concerning police activities and investigations.
  • Protected life and property by enforcing UK laws and regulations.
  • Prepared crime reports and case files, delivering documentation to appropriate services
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Produced comprehensive crime reports with meticulous attention to detail.
  • Kept sensitive intelligence safe and secure from unauthorised access.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Successfully delivered on tasks within tight deadlines.

Education

GCSEs - English Literature

Llangatwg Comprehensive School
Neath
1976.09 - 1976.09

GCSEs - English Language

Llangatwg Comprehensive School
Neath
1976.09 - 1976.09

GCSEs - Home Economics

Llangatwg Comprehensive School
Neath
1976.09 - 1976.09

Designing Out Crime Certificate - Crime Prevention

Easingwold Crime Prevention College
York
1996.05 - 1996.06

Operational Planner - Police Events

British Transport Police
Birmingham
2010.03 - 2010.04

Skills

  • Data Protection Act knowledge
  • Knowledge of Word, Excel, Niche, Control Works, Cycmopa and PNC
  • Communication skills
  • Problem-solving

Timeline

Station Support Officer

British Transport Police
2011.09 - Current

Operational Planner - Police Events

British Transport Police
2010.03 - 2010.04

Designing Out Crime Certificate - Crime Prevention

Easingwold Crime Prevention College
1996.05 - 1996.06

Police Constable

British Transport Police
1978.09 - 2008.09

GCSEs - English Literature

Llangatwg Comprehensive School
1976.09 - 1976.09

GCSEs - English Language

Llangatwg Comprehensive School
1976.09 - 1976.09

GCSEs - Home Economics

Llangatwg Comprehensive School
1976.09 - 1976.09
Janet Francis