Basil Jackson
Harlow,Essex
Summary
Compassionate probation support Officer experienced developing bespoke support plans for vulnerable individuals. Quickly builds rapport with service users to optimise assessments, interventions and programme outcomes. Using motivational interviewing techniques to encourage individuals to work towards and achieve their goals. Goal-oriented Probation Officer skilled in case management and collaborating with social service agencies for successful offender support. Adaptable and focused with commitment to reintegration and community safety.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Probation Support Officer
National Probation Service
Harlow, Essex
11.2013 - Current
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Completed reports on behalf of the court and associated legal entities.
- Maintained compliance with all legal statutes, policies and procedures.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Maintained organised offender records and documentation in compliance with department and legal standards.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Interpreted data from various assessment tools to determine the appropriate level of supervision.
- Built relationships with defendants and offenders and assessed their living conditions and case background information.
- Responded proactively to changing circumstances for optimised service user care.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Supported integration of service users back into community life to maximise successful transition rate.
- Wrote progress reports and testified under oath at court hearings.
- Evaluated people on probation to determine best course of rehabilitation.
Peer Mentor
National probation Service
Harlow, Essex
09.2012 - 08.2013
- Delivered one-on-one sessions to guide mentees through various subjects and challenges.
- Provided constructive feedback and guidance during setbacks, helping mentees overcome challenges, learn from mistakes and develop resilience.
- Supported management of complex cases by referring mentees to other services and external agencies.
- Cultivated strong and trusting rapport with clients, building safe and inclusive environments.
- Encouraged mentees to set SMART goals, providing support and accountability to help achieve objectives.
Education
GCSEs - English Grade B, Maths Grade C
Sir William Collins School
London 09.1976 - 10.1982
Skills
- Referral processing
- Data Protection Act knowledge
- Needs and risk assessments
- Community resources knowledge
- Team building
- Communication skills
- Time management
- Safeguarding policies
- Problem-solving
- Activities of Daily Living
Timeline
Probation Support Officer
National Probation Service
11.2013 - Current
Peer Mentor
National probation Service
09.2012 - 08.2013
GCSEs - English Grade B, Maths Grade C
Sir William Collins School
09.1976 - 10.1982
Similar Profiles
Sherene DitanoSherene Ditano
Receptionist at National Probation ServiceReceptionist at National Probation Service
Christopher GrovesChristopher Groves
Correctional Probation Senior Officer at Florida Department Of Corrections Probation & Parole ServiceCorrectional Probation Senior Officer at Florida Department Of Corrections Probation & Parole Service
Diane S. RichardDiane S. Richard
Lead Program Manager at Massachusetts Probation Service, Training DivisionLead Program Manager at Massachusetts Probation Service, Training Division