Jane McNaughton

Working within the track renewals delivery team I am responsible for the processing of all orders relating to on track plant, welfare facilities, small tools, communication equipment, surveying equipment and procurement of materials that are required to complete the job.

Managing the hire, acceptance, and off-hiring of all plant and equipment, including sourcing materials and arranging transport.

I have experience of working within a team and alone, whilst using my initiative to make decisions.

Liaising with employees at all levels to ensure the orders are received within the deadline required.

I organise and manage a weekly meeting with the external suppliers to ensure that the orders can be fulfilled and that the costs are within the agreed rates.

I manage and close out any plant/machine repair issues that may have been raised whilst ensuring control of the kit on hire to reduce the claims for potential for loss of items.

I handle sensitive information regarding rates discreetly, maintaining confidentiality at all times as required by protocol.

Providing efficient admin and clerical support to the property/asset management team. Executed scanning and photocopying tasks, aiding information distribution.

Maintained a clean work station promoting a conducive working environment. Assisting with preparing tender documentation in accordance with council policy.

Ensured accuracy with meticulous data entry tasks. Managing and maintaining the updates to the property records database. Distributing the mail from the mail room to all parties within the property group maintaining a high level of professionalism at all times.

Completed administrative tasks to support department functions. Processing of invoices, updating electronic records, maintaining financial data, handling enquiries over the telephone with both internal and external customers.

Executed scanning and photocopying tasks, aiding information distribution.

Fostered professional environment with proper greeting and handling of visitors, being aware of sensitive situations.

Responsible for scheduling courses, maintaining the training database for over 200 employees. Ensuring the track skills are up to date to avoid any shortage of resources.

Organised training materials, issuing of the joining instructions, course material prep for the trainer to present.

Work with the trainers on new training processes to enhance delivery of the courses. Ensure smooth operation of training delivery to maintain high standards in accordance with company policy and procedure.

Recall employees in a timely manner to part take in refresher training to ensure safety critical staff competencies are in date.

Adhoc admin duties as and when required.

Involved in multi-discipline training in all areas of Infrastructure Maintenance, train operations, public interface, security, on-board train services, signing in point for all train crew, payroll and rostering of staff.

Working of various shift patterns, early lates and nights.

Dealing with public complaints face to face, showing empathy and understanding to diffuse any conflict.

Undertook additional responsibilities willingly, displaying commitment towards job role.

Took initiative in learning new techniques, leading to improved performance.

Gained proficiency in industry-specific software tools with rigorous practice sessions.