I am an organised individual well-versed in strong communication and organisation skills. I seek solutions to problems and apply extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
Work History
PA/ Administration Manager
Haines Watts Tax Compliance LLP
Home/ Leeds, West Yorkshire
11.2016 - 02.2024
I began work at Haines Watts as a PA to the two partners who ran the Tax Compliance Unit. On the departure of one of the partners during Covid the role became more of nuanced and involved PA duties along with Administration duties and some Tax Investigation work. I was responsible for;
Coordinated flights, accommodation and other travel arrangements to Jersey, Guernsey, Isle of Man, Cyprus and Malta and arranged meetings and diaries for the duration of the trip.
Arrange meetings with clients, including restaurant bookings if necessary.
Used a dedicated computer programme (Altia) to analyse Bank statements and convert into an excel spreadsheet in order for analysis work to take place.
Responsibility for transforming the Invoice and Statement system from paper into digital format and liaising with clients regarding the change.
Creating and organising Invoices and Statements for Partner approval and then communicating to clients.
Responsible for collecting of debts and liaising with others when required.
Responsibility for managing office and systems used.
Coordinated and secured meetings for management teams, distributing relevant resources ahead of time.
Maximised team productivity by maintaining adequate levels of office supplies.
Offered continuous assistance with photocopying, scanning and basic clerical support to help Partners maintain smooth workflow.
Maintained fees and billable spreadsheet in order to track costs and report to other Partners within the group.
Organised and maintained filing system for easy staff access.
Scanned and uploaded documents into the digital archive filing system.
Handled basic clerical needs to help staff focus on more pressing matters.
Proofread, formatted and corrected correspondence for office staff.
Managed archives and maintained according to GDPR rules.
Completed tasks on behalf of Partners to help them manage their workload.
Organise meetings through Teams and attend necessary
Developed database and filing system efficacy to improve ease of use.
Primary class teacher
Rotherham Metropolitan Borough Council
Rotherham, South Yorkshire
09.2011 - 10.2016
Worked collaboratively with other teachers to review data and develop instructional strategies to address pupil learning objectives.
Provided reading instruction to special needs pupils.
Integrated creative learning strategies, such as games and team-building exercises, resulting in increased classroom engagement.
Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
Planned and organised classrooms that consistently facilitated a positive learning experience.
Supervised and mentored teaching assistants to build confidence and cultivate effective classroom environments.
Taught multiple subjects to students with intellectual or emotional disabilities.
Prioritised strategies to develop responsible, independent learners.
Adapted teaching methods and materials to meet students' varying needs and interests, including those with English as a Second language.
Set up lesson materials, bulletin board displays and demonstrations.
Administered assessments to determine each student's specific educational and social needs.
Set expectations for behaviour and dealt with discipline cases as outlined in school policies.
Established strong, supportive relationships with families, encouraging parental involvement to boost children's achievement.
Supervised sports, excursions and other extra-curricular activities.
Prepared and presented informative reports to parents.
Planned and presented lessons catering to varying needs and abilities.
Identified SEN and gifted students to provide access to extra resources and services.
Evaluated own teaching critically to identify weak areas and make improvements.
Utilised visual aids and classroom displays to support engaging lesson delivery and enhance student understanding.
Encouraged students to work together to achieve goals.
Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
Arranged and organised trips as a class to promote and support classroom learning.
Supply teacher
Capita Education
South Yorkshire
04.2010 - 07.2011
Taught lessons based on curriculum requirements.
Built rapport with students to provide quality instruction.
Taught pre-planned lesson material in line with school guidelines to maintain cohesive classes for students.
Adapted teaching methods and materials to meet students' varying needs and interests.
Kept records of daily work and left notes for lead teacher.
Ward clerk
Doncaster Royal Infirmary
Doncaster, South Yorkshire
03.2005 - 03.2010
Maintained strict confidentiality, displaying courtesy and discretion when dealing with patients and relatives.
Accurately recorded admissions, transfers and discharges daily using Patient Admission System (PAS).
Provided reliable administrative support to Female Surgical ward by employing skills in reception management and telephone correspondence.
Flexibly worked between multiple wards including Urology and ENT in event of staff absences.
Used initiative to work autonomously and complete clerical tasks ahead of strict deadlines.
Answered in person, online and telephone queries, directing complex requests to appropriate staff member or department.
Various Teaching Positions
DMBC & Sheffield Council
Doncaster & Sheffield
09.1998 - 08.2002
Prepared and delivered creative curriculum for children aged 5-9 in subjects including maths and English.
Maintained daily records of class attendance and liaised with caregivers to address issues.
Established strong, supportive relationships with families, encouraging parental involvement to boost children's achievement.
Prepared and presented informative reports to parents.
Supervised and mentored teaching assistants to build confidence and cultivate effective classroom environments.
Education
Bachelor of Education (BEd) - Education
University of Northampton
Northampton
09.1994 - 07.1998
A-Levels -
Hatfield High School
Doncaster
09.1992 - 08.1994
GCSEs -
Hatfield High School
Doncaster
09.1989 - 08.1992
Skills
Highly organised
Meeting and event coordination
Travel itinerary planning
Diary and travel management
Office management
Archiving of files
Process improvement techniques
Minute taking
Liaising with clients
Timeline
PA/ Administration Manager
Haines Watts Tax Compliance LLP
11.2016 - 02.2024
Primary class teacher
Rotherham Metropolitan Borough Council
09.2011 - 10.2016
Supply teacher
Capita Education
04.2010 - 07.2011
Ward clerk
Doncaster Royal Infirmary
03.2005 - 03.2010
Various Teaching Positions
DMBC & Sheffield Council
09.1998 - 08.2002
Bachelor of Education (BEd) - Education
University of Northampton
09.1994 - 07.1998
A-Levels -
Hatfield High School
09.1992 - 08.1994
GCSEs -
Hatfield High School
09.1989 - 08.1992
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