Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Accomplishments
Certification
Work Preference
Dog Club
Timeline
Hi, I’m

Jane Johnstone

Oare,Berkshire
Jane Johnstone

Summary

A driven meticulous business professional who effectively builds loyalty and long-term relationships. A glass half full type person, always looking for the positives in people. An energetic person with a warm heart, well spoken. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

11
years of professional experience
1
Certification

Work History

TICKETsrv
Newbury, West Berkshire

Full Time – Sales and Special Projects
10.2021 - 06.2024

Job overview

  • High-performance booking and accreditation solutions for events, attractions and customer-facing venues.
  • Managed over 200 + client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Connecting Businesses together, to help each of them grow and thrive.
  • Presented to small and large organisations, along with several talks to 150+ people
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Generated new leads and opportunities to maximise revenue.
  • Boosted product sales by offering selection guidance to customers.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Carried out active selling from initial customer greeting.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Maintained awareness of latest industry trends, product knowledge and sales techniques.
  • Built rapport with new and existing customers to boost client retention.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.

Snaffling Pig
Newbury, WBK

Logistics and Sales
06.2020 - 06.2021

Job overview

  • Increase output of orders by over 120%
  • Directed daily operations to achieve maximum output and reduce costs.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
  • Adjusted inventory levels to keep obsolescence and cost low.
  • Selected, trained and performance-managed staff to build results-focused team.
  • Introduced operational and administrative procedures to uphold integrity of current processes.
  • Overhauled existing systems to increase accuracy, reducing costs and waste.
  • Coached and mentored warehouse team, enabling high-performing, motivated teams to consistently achieve against output targets.

Game Fair/World Gun Makers Evening
Newbury

Part Time
06.2021 - 10.2021

Job overview

  • Managed over 30 + client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Generated new leads and opportunities to maximise revenue.
  • Understood customer needs to craft exceptional sales journeys.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Secured World Gun Makers Lead Sponsor

Just Jane Consulting Ltd
Newbury, Berkshire

Director
01.2013 - 01.2021

Job overview

  • Just Jane Consulting
  • But so much more!
  • Have you ever wanted to bring a new innovative baby product to market but fallen at the first hurdle because you just don't know how to make your concept a reality
  • The truth is, you just don't know what you don't know' but I might do…
  • With nearly 20 years' experience, I have the connections as well as the distribution and manufacturing know-how to help new brands survive and reach their true potential.
  • Communicated with potential leads via phone calls, cold emails and in person, providing information about product portfolio.
  • Maintained expert product knowledge for persuasive, reliable customer guidance.
  • Proactively contacted prospective customers to increase sales.
  • Built rapport with new and existing customers to boost client retention.
  • Leveraged existing client relationships to secure new clients, sales and marketing opportunities.
  • Detailed and demonstrated products' characteristics and functions.

NHS UK
Newbury

Volunteered for NHS
03.2020 - 04.2020

Job overview

  • Set Up Newbury Covid Hub what amazing experience.
  • Showed sensitivity, confidentiality and respect towards patients' needs, providing safe environment for patients accessing services.
  • Created warm, welcoming environment for service users' duration of stay.
  • Adapted to changing circumstances and maintained positive attitude in challenging situations.
  • Prepared premises and supplies for arriving guests.
  • Coordinated and supported work of volunteers in execution of projects and initiatives.

Newbury Show
Newbury

Business Development (Special Projects Royal County of Berkshire Show) (Consultant)
03.2019 - 10.2019

Job overview

  • 3 New Features for 2019
  • Bee and Honey Tent
  • Artisan Gin Competition
  • Taste of Japan
  • Managed client relationships from early stages of sales process through to post-sales
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • For the first time in the history of the show, we 'sold out' all available space for Trade Stands

Easigrass, London
Newbury

Business Development/Operations Manager
09.2017 - 02.2019

Job overview

  • Working for Easigrass as their Business Development Manager, which lead into working with all teams from within office environment, to being out with set-up team for Consumer and Trade Shows.
  • Maintained regular contact and strong relationships with over 30 + existing customers by providing comprehensive support.
  • Identified and qualified new sales prospects to continually meet targets.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Carried out sales visits to current and prospective customers.
  • Analysed sales reports to identify trends and update strategies.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Prioritised and followed up on critical leads to boost new customer onboarding.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of brand and services.

Cheeky Rascals Ltd
Petersfield

Business Development Manager
02.2014 - 12.2017

Job overview

  • Negotiated prices, terms of sales and service agreements for over 50 + Key National Accounts within Nursery Industry.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
  • Cultivated strong rapport with clients and stakeholders to support long-lasting partnerships.
  • Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
  • Formulated marketing and advertising strategies for continuous business growth.

Education

St Gabriels School

GCSEs from English and Maths

Skills

  • People skills
  • Listening Skills
  • Organisational Skills
  • Passion
  • Communication Skills
  • Ability to keep calm under pressure
  • Leadership skills
  • Client account management
  • Strategic Planning
  • Project Management
  • Story Pitching

Affiliations

  • Dog's and all things related Chairman of a not for Profit Dog Club

Accomplishments

Chairman of our local Dog Club, love the dogs, and our Volunteers with a passion

Leading all Fundraising events, where we raise £1,000's to donate to Dog Causes we believe in. Recently Donated £200.00 to Canine Partners at a local event, and managed to join forces with Vodafone to get match funding so we raised £700.00 in total.

Happy to dress up in a Teddy Bear Outfit, on a boiling hot summers day to raise funds to support Animals left behind in the Ukraine.

Support a great brand called Sir Woofchester's

Certification

Dog First Aider

Dog Trainer

UK Sniffer Dog - Bronze Scent

Work Preference

Work Type

Full TimePart Time

Work Location

HybridRemote

Dog Club

Chaiman of Newbury and District Dog Training Society, running a weekly Not for Profit Dog Training Club, where we see approx 70 dogs a week.

Surrounded each week by 15 amazing Volunteers from the age of 17 to 80+ years of age, we are an awesome team.

All fundraising for our Dog Club lead by myself, from a fun ‘Photo Booth’ at our annual inter club show, (60 people) to our Annual Open Show, 500+ dogs and competitors, we are a hugely successful Dog Club well-funded, well supported, and all done with a smile and we laugh a lot! My team are awesome, driven, energetic and loved.

Timeline

Full Time – Sales and Special Projects

TICKETsrv
10.2021 - 06.2024

Part Time

Game Fair/World Gun Makers Evening
06.2021 - 10.2021

Logistics and Sales

Snaffling Pig
06.2020 - 06.2021

Volunteered for NHS

NHS UK
03.2020 - 04.2020

Business Development (Special Projects Royal County of Berkshire Show) (Consultant)

Newbury Show
03.2019 - 10.2019

Business Development/Operations Manager

Easigrass, London
09.2017 - 02.2019

Business Development Manager

Cheeky Rascals Ltd
02.2014 - 12.2017

Director

Just Jane Consulting Ltd
01.2013 - 01.2021

St Gabriels School

GCSEs from English and Maths
Jane Johnstone