Jane-Ann Koci
Winsford,Cheshire
Summary
I’m an experienced business support professional with over 20 years’ experience across private, public and non-profit sectors. I provide reliable support to help clients stay organised, manage communication, and keep day-to-day work running smoothly.
Alongside this, I specialise in writing, editing and digital content, including social media and short-form video. I particularly enjoy the creative side of my work, helping clients communicate clearly and present their ideas in a way that connects with their audience.
I’m calm, organised and easy to work with, with a focus on delivering consistent, high-quality support.
Overview
21
21
years of professional experience
Work history
Virtual Assistant (Freelance / Remote)
Self Employed - Various clients
Remote , Cheshire
2017.09 - Current
- Manage inboxes, diaries and general admin
- Write, edit and format documents, reports and proposals
- Support newsletters and email marketing
- Create and schedule social media content
- Edit short-form video content for online use
- Update and maintain Wix websites
- Carry out research for reports, funding bids and planning
- Help improve systems and day-to-day organisation
Director of Pan European Affairs
HSSA CIC
Winsford , Cheshire
2011.08 - 2017.07
- Supported governance and compliance across European programmes
- Managed funding processes and reporting requirements
- Coordinated international activity and stakeholder communication
- Contributed to strategic planning and programme delivery
- Produced reports and supporting documentation
Non-Profit & Community Sector Practitioner
Various Organisations
Remote , Cheshire
2005.08 - 2017.07
- Governance and committee support for community organisations
- Writing and editing funding applications and reports
- Contributing to research and policy-related work
- Supporting organisational development and funding processes
- Involved in the “We’re Talking Homes” project, a regional initiative across the North of England focused on reducing homelessness among minority groups
Business Enterprise Coach
North West Development Agency (NWDA) Pilot Project
Winsford , Cheshire
2008.10 - 2011.09
- Supported individuals in developing business ideas into viable ventures
- Delivered structured guidance through a regional support programme
- Assisted with business planning and early-stage development
- Worked with a wide range of clients, adapting support as needed
Education
Certificate of Higher Education - Level 3 Diploma in Digital Marketing
Business Skills 4all
Manchester 2024-03
NVQ Level 4 - Aromatherapy
Stonebridge College
Essex 2019-01
NVQ Level 3 - Housing Management & Design
Chartered Institute of Housing
Northern College 2009-06
NVQ Level 2 - Business and Administration
VRTT
Winsford 1996-06
Skills
- Business Support & Administration
- Inbox & Diary Management
- Writing & Editing
- Research & Report Writing
- Social Media Content Creation
- Video Editing (Short-Form & Reels)
- Canva Content Design
- Content Planning & Scheduling
- Copywriting & Captions
- Audience Engagement
- Email Marketing & Newsletters
- Wix Website Updates
- Organisation & Workflow Support
- AI Tools for Content & Productivity
Additional Training
Research Methods – University of Salford (Urban Housing Studies Unit)
Mediation Training – Council of Europe
Committee Skills & Governance Training
Accredited Training in Planning, Homelessness and Human Rights Law
Ongoing self-directed training in digital content creation, social media and video editing
Timeline
Virtual Assistant (Freelance / Remote)
Self Employed - Various clients
2017.09 - Current
Director of Pan European Affairs
HSSA CIC
2011.08 - 2017.07
Business Enterprise Coach
North West Development Agency (NWDA) Pilot Project
2008.10 - 2011.09
Non-Profit & Community Sector Practitioner
Various Organisations
2005.08 - 2017.07
Certificate of Higher Education - Level 3 Diploma in Digital Marketing
Business Skills 4all
NVQ Level 4 - Aromatherapy
Stonebridge College
NVQ Level 3 - Housing Management & Design
Chartered Institute of Housing
NVQ Level 2 - Business and Administration
VRTT