Microsoft Office Suite
Self-employed Virtual Assistant and Graphic Designer with over 23 years’ experience delivering high-quality business support, administration, and creative services. Highly organised, adaptable, and client-focused, with proven expertise in managing complex projects, streamlining operations, and ensuring seamless communication. Brings a wealth of experience supporting senior stakeholders and helping businesses run efficiently.
• Business and operations management
• Administrative support at all levels
• Project management
• Publication design, production, mailing execution
• Event planning and management
• Travel planning and coordination/lifestyle assistance
• Budgeting and financial reporting
• CRM management and updates
• Business support for clients across the UK and overseas
• Solely responsible for managing all business activities and daily operations
• General administration: report writing, correspondence, meeting minutes
• Planning and execution of events, meetings, and training courses
• Membership management, customer liaison and payment processing
• Design, production, printing and mailing of publications: quarterly magazine, annual diary,
event literature
• Budget planning, financial reporting, and supplier invoice processing
• Website management and online systems development
• Order processing and customer service by email and phone
• Led a creative team of 7 staff for store fashion and still-life photo shoots
• Management of planning, budgets, and scheduling for 4,000+ products annually
• Contract negotiations with agencies and suppliers
• Development of creative presentations for senior management
• Management and allocation of £4M annual photography budget
• Photo shoot planning and execution worldwide
• Studio Manager — Ogilvy & Mather Direct, London
• Brochure Project/Production Manager — Oslers Ltd, London
• Account Manager — The Creative House, Saffron Walden
• Account Manager — Price & Company, London
• Business Founder — Just Maids, Saffron Walden
• Marketing & Sales Assistant Manager — Logica Communications, Cambridge
Details available on request.
Business Administration & Operations
undefinedMicrosoft Office Suite
Trello
Quark Xpress, Photoshop, Adobe
Outlook
Basecamp
Wordpress
Act! CRM
Zoom
Google Workplace
Dropbox
Carbonite
Issuu
Teamviewer
Zoom
Mailchimp
AI