Summary
Overview
Work History
Education
Skills
Websites
Software
Languages
Work Preference
Timeline
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JANE MARDELL

Virtual Assistant And Graphic Designer
Saffron Walden,United Kingdom

Summary

Self-employed Virtual Assistant and Graphic Designer with over 23 years’ experience delivering high-quality business support, administration, and creative services. Highly organised, adaptable, and client-focused, with proven expertise in managing complex projects, streamlining operations, and ensuring seamless communication. Brings a wealth of experience supporting senior stakeholders and helping businesses run efficiently.

Overview

38
38
years of professional experience

Work History

Founder and Business Owner, (Freelance) Virtual Assistant and Graphic Designer

JMWorkSmart
07.2025 - Current

• Business and operations management
• Administrative support at all levels
• Project management
• Publication design, production, mailing execution
• Event planning and management
• Travel planning and coordination/lifestyle assistance
• Budgeting and financial reporting
• CRM management and updates
• Business support for clients across the UK and overseas

Business Manager

APEA (Association for Petroleum and Explosives Administration)
07.2002 - 05.2025

• Solely responsible for managing all business activities and daily operations
• General administration: report writing, correspondence, meeting minutes
• Planning and execution of events, meetings, and training courses
• Membership management, customer liaison and payment processing
• Design, production, printing and mailing of publications: quarterly magazine, annual diary,
event literature
• Budget planning, financial reporting, and supplier invoice processing
• Website management and online systems development
• Order processing and customer service by email and phone

Photographics Manager

Debenhams PLC
01.1995 - 03.2002

• Led a creative team of 7 staff for store fashion and still-life photo shoots
• Management of planning, budgets, and scheduling for 4,000+ products annually
• Contract negotiations with agencies and suppliers
• Development of creative presentations for senior management
• Management and allocation of £4M annual photography budget
• Photo shoot planning and execution worldwide

Earlier Freelance & Employed Roles (1988–1995)

Various
01.1988 - 01.1995

• Studio Manager — Ogilvy & Mather Direct, London
• Brochure Project/Production Manager — Oslers Ltd, London
• Account Manager — The Creative House, Saffron Walden
• Account Manager — Price & Company, London
• Business Founder — Just Maids, Saffron Walden
• Marketing & Sales Assistant Manager — Logica Communications, Cambridge

Details available on request.

Education

Advanced Desktop Publishing - Graphic Design

University of Westminster
London

BTEC National Diploma - Business Studies

Chelmsford College of Further Education
Chelmsford, United Kingdom

Skills

Business Administration & Operations

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Software

Microsoft Office Suite

Trello

Quark Xpress, Photoshop, Adobe

Outlook

Basecamp

Wordpress

Act! CRM

Zoom

Google Workplace

Dropbox

Carbonite

Issuu

Teamviewer

Zoom

Mailchimp

AI

Languages

English
Bilingual or Proficient (C2)

Work Preference

Work Type

Contract Work

Work Location

Remote

Timeline

Founder and Business Owner, (Freelance) Virtual Assistant and Graphic Designer

JMWorkSmart
07.2025 - Current

Business Manager

APEA (Association for Petroleum and Explosives Administration)
07.2002 - 05.2025

Photographics Manager

Debenhams PLC
01.1995 - 03.2002

Earlier Freelance & Employed Roles (1988–1995)

Various
01.1988 - 01.1995

Advanced Desktop Publishing - Graphic Design

University of Westminster

BTEC National Diploma - Business Studies

Chelmsford College of Further Education
JANE MARDELLVirtual Assistant And Graphic Designer