JANAKI SHRESTHA
Hayes,UK
Summary
A dedicated healthcare professional with experience in patient care, counselling, stakeholder engagement, and administrative support. Skilled in medical assistance, event planning, and financial management. Passionately committed to delivering compassionate care and ensuring operational efficiency in healthcare settings. Adept working under pressure to deliver results that align with organisational objectives.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Counsellor
Everest Hospital
Nepal
01.2022 - 01.2023
- Delivered patient counselling, case management, and spearheaded social media awareness
- Collaborated with the HR department on hiring process
- Organised and facilitated meeting with administrative team to update hospital progress
Research Assistant
Global Social Research & Consultancy
Nepal
01.2020 - 01.2023
- Diligently collected and analysed data, prepared reports, and supported UN SDG-related research to meet project deadlines
- Promptly scheduled meetings with community stakeholders to discuss project progress
Vice President
Leo Club
Kathmandu
01.2020 - 01.2021
- Successfully led club operations, organised events supported fundraising initiatives and mentoring new Leo members to reach club goals
- Actively organised community events to serve, support and empower them
Program Coordinator
Paschim Paailas
Nepal
01.2019 - 01.2021
- Developed and executed WASH programs, led training sessions, and oversaw community engagement
- Initiated and conducted awareness program during COVID-19
- Managed monitoring and evaluation of project
Customer Service
Pret A Manger
London, UK
01.2023 - 04.2025
- Handled customer inquiries, processed orders, maintained stock organisation, and handling payments
- Adhered to food safety standards throughout food handling, storage, preparation, service and clean up.
- Welcomed guests and served extensive range of food and beverages from various menus.
- Welcomed guests by providing friendly, efficient service.
Admin Assistant
Rajdhani Hospital
Nepal
01.2021 - 01.2022
- Proactively provided administrative support, coordinated patient appointments, and handled financial transactions, including vendor management services
- Consistently prepared monthly report for the government bodies
Support Worker
Everest Nursing Home
Nepal
01.2019 - 01.2020
- Assisted in patient care, meal preparation, and psychosocial support
Education
MSc Healthcare Leadership - Leadership Development, Communication Skills, Evidence-Based Practice, NHS framework, and Dissertation
BPP University
WaterlooBachelor of Public Health - First Aid and Safety, Epidemiology and Disease Prevention, Health Promotion, Environmental Health, Health Policy and Management, and Public Health Ethics and Law
Paranuchal University
Skills
- Medical Knowledge: Proficient in basic medical procedures, including first aids and CPR, familiar with medical technology and operating basic medical equipments
- Administrative expertise: Proficient in managing schedules, taking minutes, handlings correspondence, and maintaining documentation
- Stakeholder engagement: Proven ability to build and manage relationships with diverse stakeholders including clients and external partners
- Budget management: Skilled in monitoring income and expenditure to ensure financial efficiency
- Communication skills: Strong verbal and written skills
- Proficient in Microsoft office Package
Accomplishments
- Effectively led and supervised administrative tasks in a fast-paced hospital, coordinating 5 staff members to ensure smooth operations, efficient patient intake, and 100% compliance during peak hours.
- Successfully counselled patients, managed emergency cases, and initiated awareness from health campaigns impacting over 10,000 population.
- Widely promoted WASH program in community, schools, and colleges benefiting 50,000 population.
- Authored dissertation on Leadership role in Analysing Clinical Records for Decision-Making and Healthcare Management.
Certification
Nepal Health Professional Council, License Number LA-4844 Jan PH
Home Health Aide, Nurse Aide, Caregiver Certification Course
Timeline
Customer Service
Pret A Manger
01.2023 - 04.2025
Counsellor
Everest Hospital
01.2022 - 01.2023
Admin Assistant
Rajdhani Hospital
01.2021 - 01.2022
Research Assistant
Global Social Research & Consultancy
01.2020 - 01.2023
Vice President
Leo Club
01.2020 - 01.2021
Program Coordinator
Paschim Paailas
01.2019 - 01.2021
Support Worker
Everest Nursing Home
01.2019 - 01.2020
Bachelor of Public Health - First Aid and Safety, Epidemiology and Disease Prevention, Health Promotion, Environmental Health, Health Policy and Management, and Public Health Ethics and Law
Paranuchal University
MSc Healthcare Leadership - Leadership Development, Communication Skills, Evidence-Based Practice, NHS framework, and Dissertation
BPP University
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