Summary
Overview
Work history
Education
Skills
Timeline
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Janai Wynter

London,Greenwich

Summary

I am a results-driven professional, who takes pride in creating and delivering results. A strong cohesive team player, I can bring forward my thoughts and merge those with my colleagues. Being part of the People's Matter Board, I actively listen to concerns and support the wider workforce. Having cared for my Grandparents, I naturally have developed a deep sense of empathy and care for others, and I have extended throughout my career and personal life. Having worked in high operational roles, I believe in the importance of well-being and I play netball for a county team and run as an outlet.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work history

Strategy Advisor

Department For Work & Pensions
London
06.2023 - Current
  • Developed and contributed to strategic plans by data collecting and collaborating with senior management and key stakeholders.
  • Identified areas for improvement in the district's operations in Employer and Partnership, resulting in streamlined processes.
  • Boosted performance and morale by implementing robust strategic methods of working.
  • Identifying issues and developing creative, practical solutions
  • Design and delivered up-skill and training sessions.



Employment Advisor Manager

Department For Work & Pensions
London
04.2021 - 05.2023
  • Managed a team of 10 Employment Advisors across different sites inclusive of following performance and HR processes.
  • Working effectively with the Partnership Managers and Local Authorities.
  • Remained up to date with the local labour market, identifying potential skill gaps and employment opportunities.
  • Close attention to detail using all database, spreadsheets and programs.
  • Facilitating events with employers, public partners, and training providers.

Work Coach

Department For Work & Pensions
London
12.2020 - 04.2021
  • A strong customer satisfaction by providing personalised reviews.
  • Make timely decisions based on individual needs.
  • Increased employability with coaching sessions.
  • Able to build excellent rapport with service users and providers.


Airport Liason Officer

EasyJet
Luton (Redundancy due to pandemic)
01.2018 - 08.2020
  • Updating flights accurately and in real time.
  • Liaising with legal departments with information for court evidence.
  • Data inputting multiple systems.
  • Manning inbound and outbound operation centre (365 days, 24/7)
  • Problem solving under pressure from an operational and financial viewpoint.

Landside & Airside Team Leader

Swissport
Luton
10.2014 - 12.2017
  • Effective leadership and motivation
  • Ensuring flights are opened and closed promptly
  • • Managing both check-in and departures staff
  • • Deputising for the Terminal Controller
  • • Preparing targets, allocation and paperwork for the following day/s
  • • Maintaining work relationships with staff, airport authorities and airline station managers.
  • • Handling escalated complaints, queries and sensitive situations
  • • Having regular staff briefings, thorough shift handovers, investigations and reports.



Education

GCSEs -

Putteridge High School
09.2005 - 06.2010

Luton Sixth Form College, (2010-2011) •Healt
Luton
09.2010 - 07.2011

Skills

  • Project management
  • High level of customer service
  • Data analysis
  • Client management
  • Creative
  • Wide and long term vision
  • Highly organised


Timeline

Strategy Advisor

Department For Work & Pensions
06.2023 - Current

Employment Advisor Manager

Department For Work & Pensions
04.2021 - 05.2023

Work Coach

Department For Work & Pensions
12.2020 - 04.2021

Airport Liason Officer

EasyJet
01.2018 - 08.2020

Landside & Airside Team Leader

Swissport
10.2014 - 12.2017

Luton Sixth Form College, (2010-2011) •Healt
09.2010 - 07.2011

GCSEs -

Putteridge High School
09.2005 - 06.2010

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Janai Wynter