Jan Pope
Attleborough,Norfolk
Summary
Dedicated Assistant Practitioner with 11 years of experience. Valued Team player with ability to also work confidently alone.
Reputation for hard work, punctuality and willingness to learn new things.
Thrives under pressure and adapts to challenges with ingenuity and resilience.
Experienced in data accuracy and confidentiality.
Demonstrated history of promoting best practices. Accomplished clinician eager to apply knowledge and gain practical experience.
Experienced working in team environments.
Dedicated to improving patient health and well-being using comprehensive training and education.
Offers strong interpersonal and communication skills to quickly build trust and maintain patient comfort.
Keeps strong working knowledge of policies and procedures
Overview
42
42
years of professional experience
8
8
years of post-secondary education
Work history
Assistant practitioner
Attleborough Surgery
Attleborough, Norfolk
2021.08 - Current
- Educated patients on nutrition in relation to diabetes and pre-diabetes
- Phlebotomy
- ECG's
- Complete Long Term disease and NHS Healthchecks for patients including blood pressure readings and venepuncture
- Ear checks and onward referrals using the system one application
- Complete and load Nursing Team Rota and clinics using excel spreadsheets
- Maintain accurate patient records and confidentiality
Dietetic Assistant Practitioner
Norfolk Community Health and Care NHS Trust
NORWICH, Norfolk
2020.10 - 2021.08
- Educated service users on healthy habits and lifestyle changes to help gain or maintain a healthy body weight
- Monitored patient progress at periodic intervals throughout treatment plans.
- Used medical record-keeping systems to locate, disclose and file data safely and securely.
- Advised on use and effectiveness of supplements
- Kept up-to-date records outlining patients' health status and response to treatment.
- Communicated with patients to obtain medical history and discuss current symptoms and conditions.
Healthcare assistant
Attleborough Surgery
Attleborough, Norfolk
2012.10 - 2020.09
- Maintained accurate and up-to-date patient records.
- Maintained confidentiality and compliance standards
- Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
- Actively developed professional healthcare competencies through regular training.
Administrative assistant
Norfolk Constabulary
Wymondham, Norfolk
2007.07 - 2012.08
- Dealt with routine enquiries at reception or by telephone or e-mail and referred more complex matters to appropriate members of staff.
- Received, sorted and distributed incoming mail.
- Kept and maintained an accurate filing system for preservation of confidential medical information.
- Provided printing, photocopying scanning support to colleagues.
- Typed and proofread documents with zero errors.
- Managed physical and digital correspondence while keeping information private and secure.
- Created email notifications, invitations and agendas for meetings, events and appointments.
Data entry clerk
World Horse Welfare
Snetterton, Norfolk
2000.11 - 2007.07
- Entered donations into a monetary system for onward banking
- Verified data accuracy and validity through regular audits.
- Registered new membership account details and maintain accurate membership records
- Addressed enquiries by phone or email regarding data information.
- Reviewed completed work, checking for and resolving grammar, spelling and processing errors.
- Organised, sorted and verified input data against original documents.
Adult education tutor
Norfolk County Council
Thetford, Norfolk
2001.09 - 2002.07
- Planned lessons to target subject weaknesses and build skills within strengths.
- Customised tutoring to suit individual competencies, enabling paced academic progression.
- Track students progress through regular assessments, promptly addressing knowledge and skills gaps.
- Completed training to gain knowledge of curriculum requirements.
- Promoted academic success and enhanced learning experiences for students of varying capabilities.
- Sourced texts and relevant materials to adequately prepare for lessons and increase knowledge of academic study needs.
Bank cashier
Lloyds Banking Group
Watton and Diss, Norfolk
1982.04 - 1998.03
- Managed accounts and financial transactions for new and existing customers.
- Balanced internal banking transactions daily with accuracy.
- Strategically cross and up-sold banking products and services.
- Assisted customers with questions about products, services and terms.
- Improved customer satisfaction levels by maintaining in-depth knowledge of bank products and services.
- Solved customer issues and disputes using accurate banking information and policies, maintaining loyalty and satisfaction.
- Completed currency exchanges following current, accurate rates.
- Observed correct procedures regarding financial and customer information to prevent breaches and data misuse.
- Maintained compliance with internal controls and UK banking regulations.
- Processed cash deposits and withdrawals for customers.
- Organised transfers to move money between customer accounts, between customers, and between businesses.
- Inspected cheques and money orders to identify fraud markers.
Education
Foundation Degree in Science - Health Studies
City College Norwich
Norwich 2016.02 - 2018.02
ITQ Levels 1-3 in IT User Skills (incorporating CL - Computer Literacy and Informatoion Technology
OCR
Cambridge, Cambridgeshire 2000.09 - 2002.07
GCSEs - Maths, English, Economics, History, Geography, Sociology
Wayland Academy Norfolk
Thetford 1977.05 - 1981.07
Skills
- Ongoing personal development
- Excellent written and verbal communication
- Vitals monitoring
- General health assessments
- Blood pressure monitoring
- Compassionate patient care
- Medical record-keeping
- Commitment to quality services
Languages
English
Native
Timeline
Assistant practitioner
Attleborough Surgery
2021.08 - Current
Dietetic Assistant Practitioner
Norfolk Community Health and Care NHS Trust
2020.10 - 2021.08
Foundation Degree in Science - Health Studies
City College Norwich
2016.02 - 2018.02
Healthcare assistant
Attleborough Surgery
2012.10 - 2020.09
Administrative assistant
Norfolk Constabulary
2007.07 - 2012.08
Adult education tutor
Norfolk County Council
2001.09 - 2002.07
Data entry clerk
World Horse Welfare
2000.11 - 2007.07
ITQ Levels 1-3 in IT User Skills (incorporating CL - Computer Literacy and Informatoion Technology
OCR
2000.09 - 2002.07
Bank cashier
Lloyds Banking Group
1982.04 - 1998.03
GCSEs - Maths, English, Economics, History, Geography, Sociology
Wayland Academy Norfolk
1977.05 - 1981.07