Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamie Bradshaw

Consett,Durham

Summary

Dedicated professional with a strong focus on customer service and proven ability to remain calm under pressure. Possesses exceptional IT troubleshooting skills and extensive experience as a driver, adept at liaising with customers and setting expectations. Committed to maintaining a high standard of work, seeking opportunities to leverage skills in a dynamic environment.

Overview

12
12
years of professional experience

Work History

Food Delivery Driver

Uber Eats
Consett
01.2025 - Current
  • Delivered meals efficiently for maximum freshness.
  • Managed unexpected delays or issues, still guaranteeing on-time deliveries.
  • Kept cool in stressful situations, delivering all orders promptly.
  • Checked vehicle regularly for safe and efficient deliveries.
  • Successfully handled multiple orders simultaneously without compromising service levels.

PSV Driver

Go North East
Consett
03.2024 - 01.2025
  • Adhered strictly to traffic laws, reduced risk of accidents.
  • Managed time efficiently to meet all delivery deadlines.
  • Conducted basic vehicle maintenance for optimal performance.
  • Improved fuel efficiency by adopting eco-friendly driving habits.
  • Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
  • Performed daily vehicle inspections to ensure safety.
  • Interacted with customers pleasantly and professionally, delivering first-class care and service.

Customer Assistant

Tesco Extra
Consett
10.2021 - 02.2024
  • Assisted customers with product selection to ensure satisfaction.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Improved customer relations by promptly addressing queries and concerns.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Provided excellent customer service to ensure repeat business.

Computer Technician

Digitech Computer Systems
Bradford, West Yorkshire
03.2013 - 02.2015
  • Installed new hardware, improved system performance.
  • Conducted detailed diagnostics tests with specialised software tools.
  • Streamlined workflow processes by devising efficient IT strategies.
  • Provided round-the-clock tech support for uninterrupted business operations.
  • Identified and fixed technical issues to prevent downtime.
  • Assisted colleagues with troubleshooting, fostered a supportive work environment.
  • Offered technical support on-site, via phone or email for enhanced customer service.

Education

Edexcel Btec First Certificate - ICT For Practitioners

Grange Technology College
Bradford
04.2006 - 07.2011

Pearsons Level 2 - Telecoms and IT Professionals

Aim2Learn
Newcastle
03.2025 -

Edexcel Functional Skills Level 2 - Mathematics

Derwentside College
Consett
01.2020 - 03.2020

Skills

  • Customer service focus
  • Calm under pressure
  • IT troubleshooting skills
  • Experienced Driver
  • Experience in liaising with customers and setting expectations
  • Keeping to a high standard of work
  • Team Player
  • First Aid Trained
  • Level 2 food hygiene certificate
  • Valid CPC
  • Enhanced DBS
  • Van Driving Experience

References

References available upon request.

Timeline

Pearsons Level 2 - Telecoms and IT Professionals

Aim2Learn
03.2025 -

Food Delivery Driver

Uber Eats
01.2025 - Current

PSV Driver

Go North East
03.2024 - 01.2025

Customer Assistant

Tesco Extra
10.2021 - 02.2024

Edexcel Functional Skills Level 2 - Mathematics

Derwentside College
01.2020 - 03.2020

Computer Technician

Digitech Computer Systems
03.2013 - 02.2015

Edexcel Btec First Certificate - ICT For Practitioners

Grange Technology College
04.2006 - 07.2011

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Jamie Bradshaw