Summary
Overview
Work History
Education
Skills
Timeline
Jamie Newson-Love

Jamie Newson-Love

Harpenden

Summary

A dynamic leader with 25 years of experience driving growth in property and hospitality sectors. An expert in building high-performing teams, creating clear strategies, and fostering environments where people feel valued and motivated. Opened and relaunched 3 prime central London Foxtons offices, expanding headcount from 5 to 35 across 3 offices, and growing share by 20% share in highly competitive market. Restructured property business Ashtons, delivering a 42% revenue growth in three years by transforming operations, streamlining processes and aligning teams. Thrives in roles that shape strategy and leading teams to deliver lasting results based on strong execution and people development.

Overview

28
28
years of professional experience

Work History

Area Manager

Ashtons
10.2019 - 06.2024
  • Transformed front office operations across a network of seven offices.
  • Spearheaded the lettings business, delivering 42% revenue increase to £1.86m in 3 years via organic growth and acquisition, improved KPIs, including average deal value by 275% to £4,500 and tenancy duration by 100% to 24 months.
  • Implemented annual planning cycle for lettings, with target annual revenue growth of 12.5%.
  • Optimized operations, aligned key stakeholders around growth strategy worth £2m.
    Led mergers of 2 acquired offices and portfolios worth £1m. Ran seamless integration capturing £500,000 in year 1.
  • Led selection and implementation of new CRM system, streamlined operations and automated processes to enhance productivity and reduce back-office spend.
    Agile leadership through the pandemic. Reshaping the lettings marketing strategy. Leveraging digital tools and social media to grow market presence.

Director of Lettings

Contract
12.2018 - 10.2019
  • Supported Keller Williams London Bridge Market Centre to development of its Lettings offering.
  • Supported Manhattan Loft Corporation to develop and launch new Lettings Business worth £7.5m in annual rental revenue across 200 units as its first PRS venue at Manhattan Loft Gardens in Stratford.
  • Developed strategic pricing for 200 units, with clear KPIs to deliver £8m and drive new sales creation strategy.
  • Refined marketing to optimize traffic from high volume channels such as rightmove.co.uk resulting in 50% increase in lead generation.
  • Expanded commercial network across digital platforms generating sales leads through new channels including corporate short stay platforms, airline reservations and direct to multinational corporates.

Operations Director

Foxtons LTD
10.2015 - 11.2018
  • Managed the Sloane Square Lettings business worth £2m and supported 16 managers and valuers across central London branches.
  • Increased annual revenue to £2m 50% growth in 3 years in a reduced territory footprint.
  • 60% managed portfolio, highest across Foxtons, adding £500,000 additional management revenue.
  • Known for building excellent long term client relationships; reinstructing landlords lost to competitors.
  • Introduced companywide short stay initiative worth £1.5m.
  • Called on to deliver company wide training and coaching to high performing direct reports and junior staff.

Manager

Foxtons LTD
04.2012 - 10.2015
  • Set up new office and developed business in a new market, building revenues to £1.8m in 2.5 years.

Valuer (2008+)/Negotiator

Foxtons LTD
8 2004 - 4 2012
  • Highest fee earner in the company with highest level of managed properties.

Customer Service Manager

Various
01.1996 - 08.2004

Held a number of positions at prestigious Hotels and Restaurants including Firmdale Hotels London, The Breakers Hotel Palm Beach, The Ivy Covent Garden and Pont de la Tour, serving high end clientele.

Education

NFoPP Technical Award in Residential Letting & Property Management -

ARLA Property Mark
04.2001 - 04.2018

BSc Hotel & Restaurant Management - Business

Oxford Brookes University, Oxford
06.2003

Skills

Strategic Leadership in Sales & Operations: 25 years of experience leading and transforming teams in large corporates and mid-sized companies Adept at navigating unique benefits and challenges of each environment to deliver multi million pound growth

Timeline

Area Manager - Ashtons
10.2019 - 06.2024
Director of Lettings - Contract
12.2018 - 10.2019
Operations Director - Foxtons LTD
10.2015 - 11.2018
Manager - Foxtons LTD
04.2012 - 10.2015
ARLA Property Mark - NFoPP Technical Award in Residential Letting & Property Management,
04.2001 - 04.2018
Customer Service Manager - Various
01.1996 - 08.2004
Valuer (2008+)/Negotiator - Foxtons LTD
8 2004 - 4 2012
Oxford Brookes University - BSc Hotel & Restaurant Management, Business
Jamie Newson-Love