Jamie Newsham

Preston,Lancashire

Summary

I am a versatile professional with a unique blend of technical web design, financial administration, and high-volume customer operations experience. I have a proven track record in optimising digital platforms for UX and SEO while maintaining rigorous compliance in customer claims and statutory reporting. I am a proactive communicator and problem-solver dedicated to driving workflow efficiency, maintaining data integrity, and delivering exceptional customer satisfaction.

Overview

years of professional experience

years of post-secondary education

Work history

Marketing / Sales Representative

Gio-tex Ltd

Preston, Lancashire

2021.06 - 2025.07

Produced in-house visually appealing websites with a focus on aesthetics and content layout.
Optimised site functionality for superior end-user experience.
Implemented SEO best practices to optimise our websites visibility.
Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Educated customers about product features and benefits, driving informed purchasing decisions.
Collected and processed payments.
Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
Provided after-sales support, enhancing customer satisfaction and loyalty.

Insolvency Administrator

FRP Advisory

Preston, Lancashire

2018.02 - 2021.02

Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Prepared statutory reports, ensuring regulatory compliance at all times.
Completed data entry tasks accurately, ensuring error-free records were maintained.
Processed claims from creditors with keen attention to detail and accuracy.
Distributed funds to creditors, adhering strictly to legal guidelines and procedures.
Improved efficiency with thorough document preparation and filing.

Education

GCSEs -

Lostock Hall Academy

Preston

2011.09 - 2016.07

A-Levels -

Runshaw College

Leyland

2016.09 - 2018.02

Skills

Web Design & UX: Creating aesthetic, high-functioning, and user-centric websites
SEO Strategy: Optimizing site visibility and performance for search engines
Financial Compliance: Managing statutory reporting and legal fund distributions
Claims Management: Processing complex creditor claims with high precision
High-Volume Communication: Managing large-scale email and phone inquiries efficiently

Consultative Sales: Translating product features into persuasive customer benefits
Logistics Coordination: Synchronizing with teams to ensure timely product delivery
Data Integrity: Maintaining accurate, error-free digital and physical records
Workflow Optimization: Improving office efficiency through better filing and prep
Customer Retention: Providing after-sales support to build long-term loyalty

Timeline