Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

Jamie Khan

Oldbury,England

Summary

Experienced professional with expertise in cash handling, customer service, and sales techniques within high-volume dining environments. Demonstrates proficiency in food preparation, opening and closing procedures, and quality control. Skilled in staff training, Just In Time stock control, drinks upselling, and accommodating special dietary requirements. Adept at operating point of sale systems to enhance customer satisfaction and streamline operations. Committed to advancing career goals by leveraging skills to optimise service delivery and drive business success.

Overview

5
5
years of professional experience

Work history

Food and beverage assistant

mcdonald's
West Bromwich, Sandwell
02.2022 - 10.2022
  • Maintained clear communication with guests and kitchen staff for smooth service delivery.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Provided first-class customer care through helpful, friendly service.
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
  • Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions.

Retail sales associate

JD Sports
West Bromwich, Sandwell
08.2018 - 02.2019
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Car mechanic

fix and go
Dudley, West midland
02.2018 - 05.2018
  • Worked with team members to coordinate workflow and complete high-volume services in busy environments.
  • Located and diagnosed engine faults.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired brakes and changed fluids to deliver safe vehicles.

Carpenter

akeal LTD
Oldbury, West midland
08.2017 - 11.2017
  • Worked fast under time constraints to meet specific timelines.
  • Replaced doors and installed new features with precision.
  • Repaired and installed doors, windows and cabinets in houses, apartments or offices.
  • Installed floor joists, trusses and rafters.
  • Fitted windows, door frames and external building fixtures.

Packer and warehouse operative

DPD Local
Oldbury, West midland
06.2017 - 08.2017
  • Packaged items safely and securely ready for dispatch.
  • Manually picked and packed items with speed and accuracy.
  • Removed and reported damaged and defective goods.
  • Completed packing tasks with consistency.
  • Loaded goods onto pallets, securing well to reduce risk.

Education

GCSEs - ict

Hillcrest
05.2009 - 05.2009

GCSEs - ict

Hillcrest School and Sixth Form Centre
Birmingham, BIR

GCSEs - drama

Hillcrest School and Sixth Form Centre
Birmingham, BIR

GCSEs - dance

Hillcrest School and Sixth Form Centre
Birmingham, BIR

Skills

  • Cash handling
  • Customer Service
  • Sales techniques
  • High-volume dining
  • Food preparation
  • Opening and closing procedures
  • Quality Control
  • Staff training
  • Just In Time stock control
  • Drinks upselling
  • Special dietary requirements
  • Point of sale system operation

Languages

Italian

Custom

I love to learn new skills, also love to play football, also spend most days with my daughter. I also love to listen to music; it is a very big passion of mine. I feel like the music speaks to me.

Timeline

Food and beverage assistant

mcdonald's
02.2022 - 10.2022

Retail sales associate

JD Sports
08.2018 - 02.2019

Car mechanic

fix and go
02.2018 - 05.2018

Carpenter

akeal LTD
08.2017 - 11.2017

Packer and warehouse operative

DPD Local
06.2017 - 08.2017

GCSEs - ict

Hillcrest
05.2009 - 05.2009

GCSEs - ict

Hillcrest School and Sixth Form Centre

GCSEs - drama

Hillcrest School and Sixth Form Centre

GCSEs - dance

Hillcrest School and Sixth Form Centre

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Jamie Khan